As organizations expand their businesses locally and globally, network administrators are facing increasing difficulties in ensuring performance of key business applications to all offices across the wide are network (WAN).

Key Challenges of Network Administrators Today

Poor application performance across the WAN

Users are experiencing slower response times from their ERP, CRM and file sharing applications over WAN as compared to the LAN. From slower emails and data sharing to application response time, business productivity is compromised which can negatively impact the bottom line.

Insufficient bandwidth and network congestion

As collaboration between users become more sophisticated with a diversity of applications, competition for bandwidth intensifies resulting in network congestion. This leads to frustrating experiences amongst staff and customers when they are unable to assess critical business applications.

Lack of visibility in network and application performance

Due to the lack of visibility and control, IT managers are unable to quickly identify the causes for poor application performance and network congestion. Trouble shooting becomes a tedious exercise which affects business continuity.

Most organizations resort to increasing bandwidth to relieve congestion but this may not solve the root of the problem. Companies may not see improvements in application performance even after adding substantial bandwidth because of latency and “chatty” protocols.

SingTel TOPS AA is a fully managed solution designed to address the key challenges faces with network performance today – enabling your business to turbo charge your productivity and accelerate business performance to achieve better results.