2020 Bloomberg Gender-Equality Index

Listed in Index

2020 Global 100 Sustainability Index

Amongst 100 Most Sustainable Corporations in the World

CDP Climate Change 2019

A- Leadership score - Highest scoring telecommunications company in Hong Kong and Southeast Asia

Refinitiv Global Diversity & Inclusion Index 2019

Listed in Index

World Communication Awards 2019

Best Enterprise Service – Singtel Liquid Infrastructure

The Broadband Pioneer – Singtel Intelligent Fibre Broadband

Communication Chest Charity Platinum Award 2019

Winner

President's Award for the Environment 2019

Winner

Frost & Sullivan Asia-Pacific Best Practices Awards 2019

Asia-Pacific Telecom Group of the Year

Singapore IoT Service Provider of the Year

National Day Awards 2019

Group CEO Chua Sock Koong - Public Service Star (Bintang Bakti Masyarakat)

FTSE4Good Index 2019

Listed in Index

Sustainable Business Awards 2019

Best Stakeholder Engagement and Materiality

Telecom Asia Awards 2019

Best Broadband Carrier

Best Managed Security Services Provider

Women Corporate Directors Foundation

Group CEO Chua Sock Koong - Visionary Award for Leadership and Governance for a Public Company

PR Awards 2019

Best Use of Content (Bronze)

Asia Sustainability Reporting Awards 2018

Winner - Asia’s Most Transparent Report

Winner - Asia’s Best Diversity Reporting

Highly Commended - Asia’s Best Sustainability Report (Stand-alone)

HWM + HardwareZone Tech Awards 2019

Best Mobile Service

Best Fibre Broadband

Best Pay TV Service Provider

2019 Bloomberg Gender-Equality Index

Listed in Index

Singapore Retailers Association's (SRA) Achievement in Customer Excellence (ACE)

SRA Platinum ACE Award

Over 150 Excellence Service Awards

IT Pro Corporate Choice 2018

Managed Security Service Provider of the Year

Frost & Sullivan APAC Best Practices Awards 2018

Southeast Asia Managed Security Service Provider of the Year

Singapore Managed Security Service Provider of the Year

Singapore Data Center Competitive Strategy, Innovation & Leadership Award

NetworkWorld Asia Readers’ Choice Awards

Best in Managed Infrastructure Services

Thomson Reuters IX Global Diversity and Inclusion Index 2018

Listed in Index

Contact Centre Association Singapore

Most Innovative Productivity Solution – Gold

Best Contact Centre Manager – Silver

Best Inhouse Program – Bronze

Best Contact Centre Support Manager– Bronze

Video Competition– Best Story and Message

Video Competition – Most Creative

Telecoms World Awards 2018

Virtualisation and Cloud Infrastructure

Singapore Environment Council’s (SEC) Environmental Achievement Awards

SEC-STATS Asia Pacific Singapore Environmental Achievement (Services)

Frost & Sullivan ICT Awards

Asia-Pacific Telecom Group of the Year

Asia-Pacific Managed Cloud Services

FTSE4Good Index 2018

Listed in the Index

Singapore Corporate Awards 2018

Best CFO

Sustainable Business Awards Singapore 2018

Best Strategy and Sustainability Management

Best Climate Change

Asia Communication Awards 2018

Best Enterprise Service – Singtel Software-Defined Hybrid Network

Cyber Safe Award – Singtel Managed Security Services

NFV Innovation Award – Singtel Network Functions Virtualisation Service

Computerworld HongKong Awards 2018

Global WAN Connectivity Services Provider

Telecom Asia Awards 2018

Best Cloud-Based Service

Best Mobile Carrier

Most Innovative Approach to Customer Experience

NetworkWorld Asia Information Management Awards 2018

Security-as-a-Service

Disaster Recovery and Business Continuity

Centre for Governance, Institutions and Organisations (CGIO)

Top Achiever Award for corporate governance

Recipient of Board Diversity Award

PR Awards 2018

Best Use of Broadcast/Video at the PR Awards 2018 - Ah Mah's Christmas

HRM 2018 Awards

SIM Award - Best Talent Management Practices for companies with more than 500 staff

Best Leadership Development

Best Diversity & Inclusion Strategies

Outstanding Contribution to HR – Aileen Tan, Singtel’s Group Chief Human Resources Officer

Tech Awards 2018

Best Fibre Broadband Service Provider

Ethisphere Institute

World's Most Ethical Companies 2018

Asia Sustainability Reporting Awards

Asia’s Best Carbon Disclosure

OPEX Awards 2018

Best Operational Excellence Program Over Two Years – Singtel Group Operational Excellence Program

Operational Excellence Deployment Leader of the Year – Dr Yew Ker Ling

Best Business Transformation Project Honorary Mention – Trampoline, Singtel

Best Project Contributing to Customer Excellence – Watch, Globe

Best Project Contributing to Customer Excellence Honorary Mention – Awaken, Singtel

2018 Global 100 Sustainability Index

Among 100 Most Sustainable Corporations in the World

Excellent Service Award 2017

3rd with the most number of sales staff winners

Platinum Achievement in Customer Experience (ACE) Award

Top-tier EXSA STAR Award

Customer Satisfaction Index of Singapore (CSISG)

Winner - Infocomm sector (Mobile)

National Volunteer and Philanthropy Centre

Champion of Good

Thomson Reuters IX Global Diversity and Inclusion Index 2017

Listed in Index

NetworkWorld Asia Readers’ Choice Product Excellence Awards 2017

Winner - Managed Infrastructure Services

Singapore Retailers Association (SRA) Ball and Retail Awards

Valued Industry Partner

Young Executive of the Year - Singtel Shop’s Vinay Khunger

Technology, Media and Telecom Asia In-House

Legal Team of the Year 2017

Frost and Sullivan Asia-Pacific Best Practices Awards 2017

Singapore Managed Security Service Provider of the Year

Singapore Managed Cloud Service Provider of the Year

CEM Asia Summit 2017

Gold - Best Omni-Channel Experience

Gold - Best Contact Centre (Consumer Operations)

Best CX Personality – Dr Yew Ker Ling, VP Group COE

Silver - Best Customer Experience Team (Consumer Operations)

Best CEM Technology (Silver) – Consumer Operations

Best Digital Experience (Honorary Mention) – Consumer Operations

Best Use of Mobile – Honorary Mention (Dash)

SIAS 18th Investors’ Choice Awards

The Singapore Corporate Governance Award:

Winner - Telecommunication Services

Winner - Diversity

Runner-up - Big Cap category

Winner - Shareholder Communications Excellence Award

Winner - Sustainability Award

Sustainable Business Awards

Best Community Award

4th Enabling Employers and MINDS Volunteer and Donor Appreciation Day 2017

MINDS Distinguished Service Award

Singapore Governance and Transparency Index 2017

Topped the list

FTSE4Good Index 2017

Listed in the Index

Singapore Corporate Awards

Special Recognition Award

Best CEO for listed companies with a market capitalisation of S$1 billion and above

Frost and Sullivan Asia Pacific ICT Awards 2017

Telecom Group of the Year

2017 PromaxBDA Global Excellence Awards

Gold – In-House Program Promo

Silver – Program Promotional Spot

CXFSAsia 2017 Awards

Best Product or Service Innovation in the Strategy Awards Category

Computerworld Hong Kong Awards 2017

Best Global Wide Area Network (WAN) Connectivity Service Provider

NetworkWorld Information Management Awards 2017

Best Security-as-a-Service

Best Disaster Recovery and Business Continuity

Regional Security Operations Center

Asia Communications Awards 2017

Satellite Operator of the Year

Telecom Asia Awards 2017

Best Managed Services Provider

Most Innovative Approach to Mobile Security

FinTech Innovation Awards 2017

FinTech Innovation of the Year 2017 – Singtel Dash

Telco Cloud Forum Awards 2017

Best Telco Cloud SDN/NFV Project

Asia-Pacific Stevie Awards

Innovation in Annual Reports – Gold

Asia Seamless Awards 2017

Best Asian B2C Payments Initiative

Marketing PR Awards 2017

Best PR Campaign by an In-House Communications Team – Bronze

Ethisphere Institute

World's Most Ethical Companies 2017

HWM+HardwareZone.com Tech Awards 2017: Readers Choice

Best Telco (Singapore)

Best Fibre Broadband Service Provider

Operational Excellence (OPEX) Week: Business Transformation World Summit 2017

Best Business Transformation Project – Oasis

Best Project Contributing to Customer Excellence – Corporate Mobile iPhone Launch

Best Project Contributing to Customer Excellence, Honorary Mention, REEF (Optus)

Best Technology Enabled Process Improvement, Honorary Mention – SMART 2.0

Best Project Under 90 Days, Honorary Mention – ACE

Best Operational Excellence Program Over Two Years – GCOE Operational Excellence Program

2017 Global 100 Sustainability Index

Among 100 Most Sustainable Corporations in the World

Singapore Retailers Association

Top Achievement in Customer Excellence (ACE) programme

PromaxBDA Asia Awards 2016

Gold - Best Use of Design (Singtel TV)

Silver - Best Movie Promo (Singtel TV)

Silver - Best Sports Campaign (Singtel TV)

World Communications Awards 2016

Best Enterprise Service – ConnectPlus Software-Defined Wide Area Network

Asia’s Best Community Reporting

Asia Sustainability Reporting Awards 2016

Asia Corporate Excellence & Sustainability Awards (ACES) 2016

Top CSR Advocates in Asia 2016

Global Telecoms Award

Advancing the Road to 5G

Singapore Corporate Sustainability Awards

Apex Honour Roll, Sustainable Business

2016 Frost & Sullivan Singapore Excellence Awards

Singapore Fixed Broadband Service Provider of the Year
Singapore Managed Security Service Provider of the Year

Computerworld Customer Care Awards 2016

Telecommunication Services
VOIP/IP Telephony Systems
Systems Intergration (NCS)

FinanceAsia's 20th Anniversary Platinum Awards

Best Managed Company in Singapore

CCAS International Contact Centre Awards 2016

Best Contact Centre Quality Assurance Specialist of the Year – Bronze
Best Contact Centre Trainer of the Year – Gold and Silver
Best Contact Centre Team Leader of the Year (20-100 Seats) – Silver
Best Contact Centre Support Manager of the Year – Gold and Silver
"Life in a Contact Centre" Video Contest - Best Story and Message
Most Innovative Productivity Solution in a Contact Centre – 2x Gold and Silver
Best Customer Experience Delivered – Silver and Bronze
Best In-House Contact Centre (20-100 Seats) – Bronze

NetworkWorld Asia Readers’ Choice Product Excellence Awards

Managed Infrastructure services

Singapore Media Awards 2016

Best Business to Business Campaign - 99% SME

TMT 2016 Technology Awards

Best Telecommunications Company 2016 – Asia Pacific

Singapore Manufacturing Federation Awards 2016

SMF Collaborative Partnership Award - 99% SME

Gong Creative Circle Awards

Film & TV Craft - Cinematography (Gold) - 99% SME
Film & TV Craft - Production Design/Art Direction (Gold) - 99% SME

VSAT Stellar Awards 2016

Service Provider of the Year

17th SIAS Investors’ Choice Awards 2016

Board Diversity Award
Singapore Corporate Governance (Big cap category) -Runner-up

Community Chest Awards

Corporate Platinum Award
The Special Events Platinum Award
The SHARE Corporate Gold Award

SRA Annual Ball 2016

Manager of the Year

18th Annual VSAT Global conference

VSAT Service Provider of the Year

CEM Asia Summit 2016

Best Customer Experience – Winner
Best Contact Centre – Winner
Best Use of CEM Technology – Winner
Best Employee Engagement – 1st Runner Up

Southeast Asia’s institutional Investor-Corporate Awards 2016 (Singapore)

Most organised investor relations
Most consistent dividend policy
Best strategic corporate social responsibility

Euromoney’s Best Managed Companies Survey 2016

Best Managed Company in Asia
Best strategic corporate social responsibility

Singapore Accountancy Awards 2016

Outstanding Professional Accountant

Singapore Governance and Transparency Index

Singapore's most well-governed and transparent company

Singapore Corporate Awards 2016

Gold Award for Best Managed Board (Large-cap category)
Gold Award for the Best Annual Report (Large-cap category)

In-House Community Awards

Telecommunications Legal Team of the Year 2016
Corporate Social Responsibility Legal Team of the Year 2016

Cloud & DevOps World Awards 2016

Best Cloud Computing Adoption Project – G-Cloud

Computerworld Hong Kong Awards 2016

Global WAN Connectivity Service Provider of the Year

Frost & Sullivan Asia Pacific ICT Awards 2016

Telco Cloud Service Provider of the Year
Telecom Group of the Year
Mobile Carrier Big Data Service Provider of the Year

Telco Cloud Forum Awards 2016

Telco Cloud of the Year

NetworkWorld Asia Information Management Awards 2016

Security-as-a-Service Disaster Recovery & Business Continuity

Asia Communication Awards 2016

Satellite Operator of the Year - Best Customer Care: Business

Effie Awards Singapore 2016

Silver - 99% SME

Telecom Asia Awards 2016

Best Innovative Partnership Strategy
Most Innovative Video Service

NTUC May Day Awards

Medal of Commendation (Gold) for GCEO

HRM Awards 2016

HRM Asia Award for HR Team of the Year
Best Performance Management
Best Rewards & Recognition Strategies

HardwareZone + HWM Tech Awards

Best Telco and Fibre Broadband Service Provider (Reader's Choice)

Process Excellence Week (PEX) Week 2016

Singtel

    • Best Business Process Excellence Improvement Programme (Over two years) – Honorary Mention     (Winning the Hearts and Minds of Our Customers)
    • Programme Director of the Year – Honorary Mention - Loh Yuan Mun (Director, Group Enterprise     Domain)

Optus
    • Best Business Transformation Project – Winner (Mobile Clarity for Credits)
    • Best Project Contributing to Customer Excellence – Honorary Mention (Fixed Onboarding Project)

Globe
    • Best Technology-Enabled Process Improvement Project – Winner (Project Indiana Jones)

Telecoms.com Awards

Pushing the Mobile Limits

Stuff Singapore Readers’ Choice Awards

Internet Service Provider of the Year

2015 World Communication Awards

Best Enterprise Service
Best Mobile Product (Dash)

PromaxBDA Asia Awards

Best Sports Campaign (Silver)

ASEAN Corporate Governance Awards

Exemplary corporate governance - Top 5 and Top 50 publicly listed companies and one of the Top 3 companies in Singapore

Sustainable Business Awards 2015

Best Stakeholder Engagement and Materiality

16th SIAS Investors’ Choice Awards 2015

Board Diversity Award

Hall of Fame 

Internal Audit Excellence Award

Frost & Sullivan awards

2015 Singapore Mobile Service Provider of the Year 
2015 Singapore Telecom Service Provider of the Year

Computerworld Singapore Readers Choice Awards 2015

Managed Connectivity

NetworkWorld Asia Reader’s Choice Product Excellence Award 2015

Managed Infrastructure Services 
Managed Security Services

International Contact Centre Awards 2015

Best Outsourced Programme Contact Centre (Gold) 
Best Customer Experience Delivered (Bronze) 
Best Contact Centre Support Manager (Bronze)

Customer Experience Management Asia Summit 2015

Best Customer Experience Team (Winner)
Up - Best Contact Centre (1st Runner-Up)
Best Digital Experience, Dash (Honorary Mention)

Governance and Transparency Index

Most Well-Governed and Transparent Company

Computerworld Hong Kong Awards 2015

Global WAN Connectivity Service Provider

Asia Recruitment Awards

Best Career Website (Bronze)

PromaxBDA Global Excellence Awards

Singtel TV - 2 Gold and 2 Bronze

Asia Communications Award 2015

Best Brand Campaign – Dash

Computerworld Singapore Customer Care Awards 

Telecommunication Services (Singtel)
VOIP/ IP Telephony Systems (Singtel)
Systems Integration (NCS)

Asia Communication Awards

Satellite Operator of the Year

Network World Asia Information Management Awards

Security-as-a-Service category
Disaster Recovery and Business Continuity category

HardwareZone Tech Awards

Singapore's best mobile operator and fibre broadband services provider

May Day Awards

Medal of Commendation

Sing Tao IT Square Editors’ Choices 2014 Award 

Best Managed ICT Service Provider

Finance Asia

1st - Best Corporate Governance
1st - Best Investor Relations
1st - Best CEO
1st - Best CFO
2nd – Most Committed to Paying Good Dividends
3rd – Best Managed Public Company

The World's Most Ethical Companies award

Winner

International Quality & Productivity Centre Process Excellence Award

Best Process Improvement Project (under 90 days) – Project Be There 
Best Technology-Enabled Process Improvement Project - Dash

International Women’s Forum

Women Who Make a Difference Award

ASEAN Corporate Governance Scorecard 2015

Top Listed Company in Singapore

Singapore Health Award 2014

Platinum Award

World Communication Awards

User’s Choice

Asia Pacific ICT Alliance Awards (APICTA Awards) 2014 

Dash - Merit Award

Metro Ethernet Forum 2014 Ethernet Excellence Award

Global Wholesale Service Provider of the Year

Aon Hewitt

2014 Global Aon Hewitt Top Companies for Leaders - Winner

Aegis Graham Bell 2014 Awards

Innovation in Telecom Network Infrastructure

Investors’ Choice Awards 2014

Runner-Up - Internal Audit Excellence Award
Special Recognition Award - Group Chief Internal Auditor, Chor Khee Yang

NetworkWorld Asia Readers’ Choice Product Excellence Awards

Managed Infrastructure Services
Managed Security Services

SiTF Awards 

Best Consumer Product (Gold) – Dash

MediaPost OMMA Awards

Mobile Marketing Single Execution (Gold)

MediaPost OMMA Awards

Members Choice Award

2014 Mobile Mafia Awards from Mobile Media Summit

Best Mobile Creative

Academy of Interactive and Visual Arts

W3 Award for excellence in Mobile Advertising

Computerworld Singapore Readers Choice Awards 2014

Unified Communications Software Suites for Singtel UCaaS
Data Centre and Hosting for Singtel EXPAN Managed Hosting Services
Managed Connectivity for Singtel Managed Connectivity and Managed Services

Superbrands

Business Superbrands of 2014

VSAT Industry Awards 2014

VSAT Service Provider of the Year

PUB Water Efficient Building Award 2014

KCTC 2 (Gold) 
KCTC 1 (Silver)

BCI Asia Continuity Awards 2014

Business Continuity Provider of the Year for NCS Business Recovery Centre

NTUC Women’s Development Secretariat and the Tripartite Alliance for Fair and Progressive Employment Practices 

Best Companies for Mums

GTI 2014

Second

Singapore HR Award Presentation Gala 2014 Corporate HR 

Leading HR Practices for Strategic HR
Talent Management, Retention and Succession Planning
Learning and Human Capital Development
Special Category for Corporate Social Responsibility - Leading HR Practice and HR Advocate

ComputerWorld Hong Kong Awards 2014

Best IT Outsourcing & Managed Services Provider

Asia Communications Awards 2014

Best Brand Campaign (Hawker Heroes) 
Project of the Year (G-Cloud)

NetworkWorld Asia Information Management Awards 2014

Best in Disaster Recovery & Business Continuity
Best in Security as a Service

ComputerWorld Singapore Customer Care Award 2014

Telecommunications Services

Newsweek Green Rankings 2014

Ranked 29 out of 500 of the World’s Greenest Companies

Land Transport Excellence Awards 2014

Best Collaboration Partner Award for MyTransport.SG

Ethisphere Institute

2014 World’s Most Ethical Company®

HardwareMag (HWM) and HardwareZone.com Tech Awards

Best Telco
Best Fibre Broadband Service
Best 4G Network

International Quality & Productivity Centre Process Excellence Award

Best Business Process Improvement Program Over 2 Years (Winner) – Accelerating Transformation Best Business Process Management Project (Winner) - Project Super Mario
Best Business Improvement Project (Winner) – Project Honeybee
Best Next Generation Process Improvement Project (Honourable Mention) – Brewing Amazing Experiences with Starfish and ESPRESSO

SingTao Square IT Editors’ Choice Awards 2013 

Best Managed Service Provider 2013 – Hong Kong
Best IT Conference 2013 - i.luminate Hong Kong 2013 
Best Innovative Managed ICT Service Provider – China

SingTao Square IT Editors’ Choice Awards 2013 

Best Managed Service Provider 2013 – Hong Kong
Best IT Conference 2013 - i.luminate Hong Kong 2013 
Best Innovative Managed ICT Service Provider – China

HardwareMag (HWM) and HardwareZone.com Tech Awards

Best Telco
Best Fibre Broadband Service
Best 4G Network

Carrier Ethernet Awards

Best Carrier Ethernet Business Application
Best Wholesale Ethernet Service

MEF Asia Pacific Carrier Ethernet Service Provider Awards 2013

Best Wholesale Ethernet Service

Global Carrier Ethernet Service Provider Awards 2013

Best Carrier Ethernet Business Application

The Creative Circle Awards

Outdoor & Poster 
Bronze - Hawker Heroes (Foods)

Digital 
Bronze - Need 4G Speed (Viral advertising) 
Bronze - Need 4G Speed (Community applications)

Direct 
Gold - Singtel Hawker Heroes (Direct integrated campaign)

Promo & Activation 
Gold - Hawker Heroes (Best integrated campaign led by promo & activation) 
Silver - Hawker Heroes (Event & field marketing)

Integrated 
Silver - Hawker Heroes (Earned media campaign) 
Silver - Hawker Heroes (Integrated multi-channel communication campaign)

Entertainment & Branded Content 
Gold - Hawker Heroes (Best use or integration of experiential events) 
Gold - Hawker Heroes (Best use of brand sponsorship integration)

Best of Category Promo & Activation 
Hawker Heroes

Best of Category Entertainment & Branded Content 
Hawker Heroes

Creative Client of the Year 
Director, Digital Marketing, Singtel

13th ASEAN Telecommunications and Information Technology Ministers Meeting 

ASEAN ICT Gold Award for myBusiness , a portal cum online community for SMEs

IDC

IDC Service Provider of the Future

SiTF Awards 2013

NCS beConnect Bronze Award
MyTransport.SG for Land Transport Authority

W3 Awards 2013

Silver Winner for One Motoring

Marketing Excellence Awards

Marketer of the Year 
Marketer of the Year 
Excellence in Advertising - Gold for Singtel's Hawker Heroes 
Excellence in Brand Strategy - Gold for Singtel's Hawker Heroes 
Excellence in Consumer Insight/Market Research - Gold for Singtel's Hawker Heroes 
Excellence in Content Marketing - Gold for Singtel's Hawker Heroes 
Excellence in Experiential/Event Marketing - Gold for Singtel's Hawker Heroes 
Excellence in Integrated Marketing (Consumer) - Gold for Singtel's Hawker Heroes 
Excellence in Marketing Communications - Gold for Singtel's Hawker Heroes 
Excellence in Media Strategy - Gold for Singtel's Hawker Heroes and Bronze for Get on board Singtel’s Data-roam Plans! 
Excellence in Public Relations - Silver for Singtel's Hawker Heroes 
Excellence in Viral Marketing - Silver for Need 4G Speed

Investors’ Choice Awards organised by the Securities Investors Association Singapore

Board of Diversity Award 
Internal Audit Excellence Award 
Inducted into the Corporate Governance Hall of Fame for achieving high Corporate Governance standards

CDP (Formerly known as Carbon Disclosure Project)

Best Returning Company Disclosure Score in the category of Best New Responding Companies

IDC Telecom Service Provider Innovation Awards 2013 

Service Provider of the Future

Singapore Tourism Board Singapore Excellence Awards

Trade Conference of the Year for i.luminate 2012

NetworkWorld Asia Readers' Choice Product Excellence Awards

Managed Infrastructure Services
Cloud Infrastructure Provider

Dow Jones Sustainability Australia Index

Included in the Index

Community Chest

Corporate Platinum Award for making significant corporate donations in 2012
Special Events Platinum Award for efforts in organising activities to raise funds for beneficiaries
SHARE Corporate Gold Award for our role as a corporate SHARE donor

2013 Frost & Sullivan Singapore Excellence Awards

Beyond Connectivity Service Provider of the Year
Singapore Telecom Service Provider of the Year
Singapore Carrier Ethernet Service Provider of the Year
Asia Pacific Product Line Strategy Excellence Award for Unified Communications-as-a-Service

ComputerWorld Readers’ Choice Awards

Data Centre and Hosting for Singtel EXPAN Managed Hosting Services
Managed Connectivity Singtel Managed Connectivity and Managed Services

SiTF Awards 2013 (Organised by Singapore infocomm Technology Federation (SiTF)

Bronze Award in the Digital Media category for mio TV GO

Asia Business Continuity Awards (ABCA) 2013

Business Continuity Provider of the Year (BCM Services)
Business Continuity Provider of the Year (Recovery Site)

Contact Centre Association of Singapore (CCAS) International Contact Centre Awards 2013

Individual Awards:
Gold – Best Contact Centre Manager: Amber Khoo, Customer Solutions - Customer Retention
Silver – Best Contact Centre Team Leader: Gillian Cheng, Singtel Contact Centre (STCC)
Bronze – Best Contact Centre Trainer: Jane Toh, Learning & Development 

Contact Centre Awards (Client Biz):
Silver – Best Outsourced Contact Centre (Below 100 seats): STCC 
Bronze - Best Outsourced Contact Centre (above 100 seats): Ministry of Manpower Contact Centre

Superbrands

Among the top 28 Singapore brands

Interactive Media Awards 2013

Outstanding Achievement Award for the Government Category - NS Life Microsite

UITP (International Association of Public Transport)

Grow with Public Transport International Award (Integrated Mobility Innovation category) - Mobile app MyTransport.sg

ACOMM Awards 2013

Satellite Provider of the Year
Community Contribution
Communications Ambassador of the Year

Mob-Ex Award 2013

Gold Award, Best App/Content, Government/Community Category – Land Transport Authority for MyTransport.sg Mobile App

2013 Frost & Sullivan Asia Pacific ICT Award

Service Provider CEO of the Year
Data Communications Service Provider of the Year

Singapore Human Resources Institute

Leading HR Practices in Corporate Social Responsibility (CSR)
Leading HR Practices in Learning & Human Capital Development

ISO22301 Business Continuity Management Certification

Global Telecoms Business 2013

Fixed network infrastructure innovation for One-of-a-kind network relocation for the Australian tax office

Asia Communications Awards

Best Enterprise Service – Connectivity as a Service
Best SME Service – myBusiness

ComputerWorld Hong Kong Award 2013

Best Managed Services & IT Outsourcing Provider

ComputerWorld Singapore Customer Care Award 2013

Telecommunications Services
Cloud Services

NetworkWorld Asia Information Management Awards 2013

Best in Security as a Service

FinanceAsia

First in Best Managed Company 
First in Best Corporate Governance 
Second in Best Investor Relations 
Fourth in Best Corporate Social Responsibility 
First in Most Committed To A Strong Dividend

Top 20 Most In Demand Employers List in Singapore

Tops among four home-grown companies

Inaugural eGov Excellence Awards

Distinguished Winner - MyTransport.SG project
Distinguished Winner - DataMall@MyTransport.SG project
Merit Winner - NS Portal project for Ministry of Defence 
Merit Winner - eBooking Appointment for the Immigration Checkpoints Authority

Excellence in Public Service Awards 2013

Best Practice Award, Stakeholder Engagement – National Skin Centre for Patient Portal System

International Association of Public Transport’s Grow with Public Transport Awards 2013

Integrated Mobility Innovation Category – Land Transport Authority for My Transport.sg

Ethisphere Institute

Listed as one of the world’s most ethical companies

HardwareMag and Hardware Zone.com Tech Awards

Best Mobile Operator
Best Provider of Mobile and Fibre Broadband service

International Quality & Productivity Centre Process Excellence

Best Business Process Management project (Honary Mention) Project - Project Domdata
Best Business Process Excellence Program (Notable Mention) - Higher and Further Where Eagles Dare
Winner of Deployment Leader of the Year - Yew Ker Ling, Vice President (Centre of Operational Excellence)

Excellent Service Award 

First in the Telco category

Going the Extra Mile (GEMS) Award

Premium GEM Award in the Telecommunications category

2012 ME Awards (Hosted by Mobile Entertainment)

Best Rich Media Ad Platform

World Teleport Association’s 2012

Ranked fifth in the Global Top Twenty list

IR Magazine Awards & Conference – South East Asia (SEA) 2012

Grand Prix for Best Overall Investor Relations (Large Cap)
Best IR in Sector-Technologies & Telecoms
Best Corporate Governance
Best Corporate Literature
Best Use of Technology
Topped IR Magazine’s Asia Top 50 South East Asia list

The Newsweek Green Rankings 2012

Singtel is one of only 3 companies in Singapore to be listed and is ranked highest among them at 185, up 149 places from last year

Marketing Excellence Awards 2012

Gold for Excellence in Public Relations (Internal/Employee - Communications) - Enterprise Data and Managed Services Internal Communications Strategy
Silver for Excellence in Integrated Marketing (B2B) - Solutions for an Urbanised Future, NCS
Bronze for Excellence in Branded Content - Home Without Walls, Singtel
Bronze for Excellence in Sponsorship Activation – Singtel F1 for Everyone, Singtel

Business Superbrands

Ranked fifth in the Business-to-Business space

World Communications Award

Best New Service: Enterprise

BCI Asia Business Continuity Awards

Business Continuity Provider of the Year for Bedok Data Centre

ICT Asean Awards 2012

Gold Award, Public Sector – Immigration & Checkpoints Authority of Singapore for e-Visitor Programme

World Contact Centre Awards

Gold Award:
Best Helpdesk – Frederick Choy, Senior Manager, Technical Helpdesk
Best Contact Centre Design – Christina Lim, Director, Malacca Contact Centre

Silver Award:
Best Customer Service (Inhouse) – Yap Hong Eng, Senior Manager, Fixed & Internet

Community Chest Awards 2012

Corporate Platinum Award which recognises Singtel’s corporate donation to Comchest
Special Events Platinum Award which acknowledges the funds raised by the various Singtel Touching Lives Fund (STLF) activities
Ten-Year Outstanding Special Events Award which recognises STLF continuous support of Comchest for ten consecutive years
Corporate Share Gold Award

Children’s Charities Association of Singapore

Distinguished Supporter of the Movement for the Intellectually Disabled of Singapore (MINDS)

NetworkWorld Asia Readers’ Choice Awards 2012

Best Managed Services
Best IP Services Infrastructure

Computerworld Readers’ Choice Awards 2012

Best Data Centre and Hosting Services Provider
Best Managed Connectivity Services Provider

Fairfax Business Media and IDC Asia/Pacific

NCS’ School Standard Operating Environment (SSOE) project won:
IT Excellence Awards 2012 for Best Bottom Line IT
Silver in the SiTF Awards 2012 (E-Government category)

Contact Centre World’s Asia Pacific

Customer Service Best Practices (In-house) – Gold: Fixed & Internet Hotline
Helpdesk Best Practices – Gold: Technical Helpdesk
Best Contact Centre Design – Silver: Malacca Contact Centre
Mid-Sized Contact Centre Best Practices (Outsourced) – Bronze: Juzcall (MOM)

IT Excellence Awards 2012

Best Bottom-line IT – Ministry of Education for Schools Standard ICT Operating Environment

Alpha Southeast Asia Magazine

Best CFO in Southeast Asia - Jeann Low
Most Organised Investor Relations (Third)
Strongest Adherence To Corporate Governance (Third)
Most Consistent Divident Policy (Second)
Best Strategic Corporate Social Responsibility (Second)

Asia Communication Awards 2012

Best Cloud Service

2012 Frost & Sullivan Asia Pacific ICT Award

Telecom Cloud Service Provider of the Year

Computerworld Singapore Customer Care Award 2012

Telecommunication Services

Computerworld Hong Kong Awards 2012

IT Outsourcing & Managed Services

NetworkWorld Asia Information Management Awards 2012

Best Security-as-a-Service

Finance Asia 

Best Managed Company in Singapore
Best Corporate Governance
Best Investor Relations
Best Corporate Social Responsibility
Most Committed To A Strong Dividend Policy (Third)

Singapore Sports Awards 2012

Best Sport Event of the Year (International) for 2011 Formula 1 Singtel Singapore Grand Prix

Business Superbrands 2012

Most Respected Local Brand

Telecom Asia Awards 2012

Best Asian Telecom Carrier
Best Regional Mobile Group

NTUC at 2012 May Day Awards

Gold

Seatrade Asia Awards

Technical Innovation Award (Satellite)

Cisco's Annual Partner Awards 2012

Cisco APJC Enterprise Partner of the Year

Governance & Transparency Index (GTI) 2012

Ranked 1st for 4th consecutive year

Land Transport Excellence Awards (LTEA) 2012

Best System Delivery Partner
Most Creative Promotion/Campaign (Land Transport)

Asian Conference Summit and Awards 2012

Best Large Scale Event Winner

China Network World Annual Product & Solution Awards 2012

Best Innovative Managed ICT Services Provider

2012 World's Most Ethical Companies

Listed as one of the world's most ethical companies

SingTao daily IT Square Editors' Choices Hong Kong 2011

Best Managed Services Provider

2012 IQPC Excellence Awards

Deployment Leader of the Year - Honorary Mention

2012 Hardware Mag and HardwareZone.com Tech Awards

Best Mobile Operator
Best Internet Service Provider

Singapore 1000, Singapore SME 1000 & Singapore International 100 Awards

Singapore 1000 Sales/Turnover Excellence (Information & Communications)
Singapore 1000 Net Profit Excellence (Information & Communications)
Singapore International 100: Overseas Sales/Turnover Excellence
Singapore International 100: Overseas Sales/Turnover Excellence in Markets - Oceania

HardwareMag (HWM) and HardwareZone.com Tech Awards 2011

Reader's Choice category
Best Mobile Operator (Singapore) – Singtel Mobile
Best Internet Service Provider (ISP) – SingNet

IQPC Process Excellence Awards 2011

Best Start-Up Program – Singtel's Lean Six Sigma

IDC Top Line 2011

Market Leader for International IP VPN in APEJ

Asian Legal Business SE Asia Law Awards 2011

Singapore In-House Team of the Year

Worldwide Fund for Nature Singapore's Participation Awards

Best Staff Engagement Initiative

Frost & Sullivan APAC ICT Award 2011

Managed Service Provider of the Year

Ethisphere 2011 World's Most Ethical Companies

Listed as one of the world’s most ethical Companies

Computerworld Hong Kong Awards

Managed Services Provider of the Year

Asia Communication Awards 2011

Best Cloud Service

Computerworld Singapore Customer Care Awards 2011

Telecommunication Services

Governance and Transparency Index

Ranked 1st – 3rd consecutive year

CCAS International Contact Centre Awards 2011

Gold
Best In House Contact Centre (20-100 seats)

Silver
Best In House Contact Centre (above 100 seats)
Best Customer Experience Delivered
Best Contact Centre Team Leader (above 100 seats)

Bronze
Best Outsourced Contact Centre

CCAM CRM & Contact Centre Awards 2011

Silver
Best Contact Centre Team Leader

Top 100 Singapore Brands 2011 by Brand Finance

5th place

Community Chest SHARE Awards

Corporate Gold Award

SIAS Investors' Choice Awards 2011

Inaugural Internal Audit Excellence Award
Special Recognition for Internal Audit Award – Chor Khee Yang

Computerworld Singapore Readers' Choice Awards 2011

Best Data Centre and Hosting Services
Best Managed Connectivity Services

World Communication Awards 2011

Users' Choice Award

NetworkWorld Asia Readers' Choice Awards 2011

Best Managed Services

IR Magazine South East Asia Awards 2011

Best Overall Investor Relations (Large Cap)
Best Corporate Governance and Disclosure
Best Investment Meetings
Best Reporting
Best Investor Relations by Sector – Technologies & Telecoms

Singapore 1000, Singapore SME 500 & Singapore International 100 Awards

S1000 Turnover Excellence
S1000 Net Profit Excellence
Singapore International 100 Top 5
Top Market – Oceania

HardwareMag (HWM) and HardwareZone.com Tech Awards, Reader's Choice 

Best Mobile Operator (Singapore) – Singtel Mobile
Best Internet Service Provider (ISP) – SingNet

Media Magazine – Top Digital Brands Report

Ranked 1st in Singapore

Governance and Transparency Index (GTI)

Ranked 1st – 2nd year

Seatrade Asia Awards

Technical Innovation

Singapore Corporate Awards 2010

Best Managed Board
Best CFO of the Year for large cap companies - Jeann Low

Computerworld Singapore 2010

Customer Care Award – Telecommunication Services

Computerworld Hong Kong Awards 2010

Best Data & Telecoms Service Provider - 1st Runner Up

Frost & Sullivan – Asia Pacific ICT Award

Data Communications Service Provider of the Year
Managed Service Provider of the Year

Singapore HR Awards 2010

Leading HR Practices in CSR Award
Leading HR Practices in HR Communications and Branding Award
Leading HR Leader Award

SIAS Investors' Choice Awards 2010

Best Corporate Governance Award

Frost & Sullivan Growth, Innovation and Leadership Awards 2010

Excellence in Leadership – Chua Sock Koong

Superbrands Singapore 2010

Business Superbrands

NetworkWorld Asia Readers' Choice Product Excellence Award 2010

Best Managed Services

MEF Carrier Ethernet Service Provider of the Year 2010

APAC Best Business Ethernet Service

World Teleport Association Top Teleport Operators of 2010

The Global Top 20

Computerworld Singapore Readers' Choice Awards 2010

Best Data Centre and Hosting Services
Best Managed Connectivity Services

Contact Centre Association of Singapore International Contact Centre Awards 2010

Gold
Best Outsourced Contact Centre (above 100 seats)
Best Contact Centre of the Year (under 20 seats)
Best Contact Centre Team Leader of the Year

Silver
Best Contact Centre Manager of the Year
Best Contact Centre Employee Retention Program
Best Customer Experience Delivered by a Contact Centre
Best Outsource Contact Centre of the Year

IR Magazine South East Asia Awards 2010

Best Investor Relations Professional
Best Investor Meetings / One-on-Ones
Best Investor Relations Professional (Pan Asia)

FinanceAsia – Asia's Best Companies 2010 Poll

Most Committed to a Strong Dividend Policy

Singapore 1000 Award

Sales Turnover Excellence (Information & Communications) – Singtel 
Net Profit Excellence (Information & Communications) – Singtel Mobile

Australian Telecommunication User Group 

Carrier of the Year – Optus

Governance and Transparency Index

Ranked 1st

Singapore Corporate Awards

Best Investor Relations (Gold)

World Teleport Association's Teleport Awards for Excellence 

Corporate Teleport Operator of the Year (Finalist)

World Teleport Association's Global Top 20 & Fast 20 Teleport Operator 2009

The Global Top Twenty
Singapore Telecom (Satellite Business Unit) (Singapore) - 17th position

Readers' Digest Trusted Brands Awards

Platinum (Phone Service) – 6th year
Gold (Internet Service Provider) - SingNet

Computerworld Singapore Customer Care Award

Telecommunications Services – 2nd year

FinanceAsia - Asia's Best Companies

Best Managed Regional Company (Telecoms)
Best Managed Company
Best Corporate Governance 
Best Investor Relations (2nd position)

CommsDay Asia Pacific Awards 2009

Most Innovative Fixed Network Operator

ALB Southeast Asia Law Awards

Best IT/Telecommunications In-House Team of the Year

Top 100 Singapore Brands 2009 by Brand Finance 

Singtel – 6th position

Singapore Human Resources Awards 

Corporate HR Award
Learning & Human Capital Development 
Talent Management
Retention & Succession Planning
HR Communications 
Leading CEO Award – Allen Lew

Computerworld Hong Kong Awards

Best Data and Telecoms Service Provider (1st runner up)

Australian Chamber of Commerce (AustCham) Business Awards 

Commonwealth Bank of Australia Business Alliance Award 2009 
Singtel is awarded for its significant commitment to Australian trade and investment

Wall Street Journal – Asia's 200 Most-Admired Companies

Singtel – ranked 2nd

Computerworld Singapore Readers Choice Awards

Data Centre and Hosting – 1st place (EXPAN)
Best Managed Connectivity Service Provider – 3rd year

CCAS International Contact Centre Awards

Gold Awards
Best Contact Centre of the Year (Employee Retention Program)
Professional of the Year (Over 100 seats)

Silver Awards
Best Outsourced Call Centre of the Year
Best Manager of the Year (Over 100 seats)

Bronze Awards
Best Outsourced Call Centre of the Year: Singtel Contact Centre
Best Contact Centre Team Leader of the Year (Over 100 Seats): Fanny Lee, 
Juzcall Contact Centre

SIAS Investors' Choice Awards 2009

Best Corporate Governance 
Diversity of Board (2nd year)

Singapore Compact International Corporate Social Responsibility Conference

CSR Recognition Award

Australian Telecom Awards

9th Annual Media, Entertainment and Telecommunications Awards 2009
Best Mobile Operator – Optus
Best International Service Provider - Singtel

Point of Purchase Advertising International (POPAI) Awards

Gold Award (Digital and Interactive Media category) won by Singtel shop
Most Committed to a Strong Dividend Policy (3rd position)

World Communications Award

Best Global Operator (Finalist)

Lloyds List Asia Awards

Innovation – Maritime Broadband

Ministry of Transport Minister's Innovation Award

Merit Award for AiTrac solution

Asia Mobile Awards

Finalist for Best mobile enterprise application
Best Mobile Music Service - Singtel AMPed

Singapore Experience Award

Finalist for Conference of the Year & Meeting of the Year

Carrier Ethernet Service Provider of the Year (APAC)

Best Service Portfolio

Frost & Sullivan – Market Leadership Award

Datacentre Services, Singapore

Network World Asia Readers Choice Awards

Best Managed Services

Singapore Retailers Association Awards

Best Retail Concept of the Year

SPRING Excellent Service Award

3rd in the Retail Industry category

Singapore 1000 Award 2008

Net Profit Excellence – Honorary Award (Communications/Transport/Storage)

Readers' Digest Trusted Brand Awards 2008

Platinum (Telecom Company) – 5th year 
Gold (Mobile Service Provider) – 2nd year

Hitwise Online Performance Annual Awards

Most Popular Site (Shopping & Classifieds Industry - Appliances & Electronics) - Singtelshop.com

Customer Satisfaction Index of Singapore

1st in telecommunications - Singtel and SingNet

Seatrade Asia Awards 2008

Technical Innovation

FinanceAsia - Asia's Best Companies 2008

Best Regional Company (Telecoms)
Singapore
Best Managed Company (3rd position)
Best Corporate Governance 
Best Investor Relations
Most Committed to a Strong Dividend Policy 
Best CFO – Francis Heng

Computerworld Singapore Customer Care Service Awards 2008

Telecommunications Services

Singapore Human Resources Awards 2008

Strategic HR
Learning & Human Capital Development
Employee Relations & People Management

Frost & Sullivan Technology Awards 2008

Technology Leadership Award for Maritime Broadband Communications

Corporate Reputation Survey 2008

Best Reputation (Mobile Phone Sector)

SIAS Investors' Choice Awards 2008

Board Diversity Award

Computerworld Readers' Choice Awards 2008

Wide Area Network (WAN) Accelerator
Managed Connectivity Service Provider

Singapore International 100 Ranking 2008

Highest Overseas Revenue (4th position)
Top Company by Market in Oceania

2008 Carrier Ethernet Service Provider of the Year (Asia Pacific) Award

Best in Business
Service Innovation (2nd position)

Contact Centre Association of Singapore (CCAS) Awards 2008

Best Contact Centre of the Year – Silver (Singtel Mobile Premium Hotline)
Best Outsourced Call Centre of the Year – Bronze (Singtel Contact Centre)

Euromoney Awards: Asia's Best Companies 2008

Best Corporate Governance by Country – Telecom sector (2nd position)

7-Eleven Leading Brand Awards 2008

Telecommunications Category

HEALTH Promotion Awards 2008

Singapore HEALTH Gold Award

NetworkWorld Asia Readers' Choice Awards

Managed Converged Services

Singapore 1000 & SME 500 Awards

Net Profit Excellence (Communications/Transport/Storage)

Hitwise Online Performance Annual Awards

Most Popular Site (Shopping & Classifieds Appliances & Electronics) - Singtelshop.com

Corporate Reputation Survey 2006

Best Reputation (Mobile phone sector)

Telecom Asia Awards 2007

Telecom CEO of the Year – Allen Lew

Readers' Digest Trusted Brands Awards 2007

Platinum (Telecom Company)
Gold (Mobile Service Provider)

The Asset Best in Corporate Governance Awards 2007

Best in Corporate Governance, Singapore

Corporate Governance Asia Awards 2007

Best in Asia

Asian MobileNews Awards 2007

Mobile Operator of the Year, Singapore – Singtel Mobile (3rd year)

FinanceAsia - Asia's Best Companies 2007 Poll

Best Regional Company (Telecoms)
Best Managed Company (3rd position)
Best Corporate Governance 
Best Investor Relations
Most Committed to a Strong Dividend Policy

Singapore International 100 Ranking 2007

Highest Overseas Revenue (3rd position)

Australian Telecommunications Awards 2007

Best International Carrier

SIAS Investors' Choice Awards 2007

Most Transparent Company (Hall of Fame)

Computerworld Readers' Choice Awards 2007

Data Centre and Hosting Services – Singtel EXPAN
Managed Connectivity Services – Singtel Enterprise360

Asia Business Continuity Awards 2007

Group Excellence category (2nd position)

Singapore Compact for Corporate Social Responsibility 

CSR Recognition Award

IR Magazine South East Asia Conference & Awards 2007

Best Corporate Governance

ASEAN Business Awards 2007

Most Admired ASEAN Enterprise, ‘Growth' category

Network World Asia Readers' Choice Awards

Best Managed Services

Excellent Service Awards 2007

27 Star, 40 Gold & 33 Silver Awards – hello! Shops