News Releases

Generation mio - Transforming the phone line in every home into an integrated super highway

  • First telco in Asia Pacific to offer every home an integrated super highway

  • Unlimited high quality VoIP fixed-line and mobile calls from home

  • Broadband Internet access for everyone

  • New mio price plans and services; one bill; savings of up to 30 per cent

Singapore, 8 January 2007 – Singapore Telecommunications Limited (Singtel) today unveils Generation mio, a new suite of integrated telecom services. It is the foundation for Singtel’s next generation range of integrated digital services, paving the way for the iN2015’s vision to plug every household in Singapore into ultra high-speed broadband.
 
We call it Generation MIO

Generation mio is a breakthrough in home communications and entertainment,” said Mr Allen Lew, Singtel’s CEO Singapore.
 
“We are pleased to introduce Generation mio and give our residential customers the latest IP technology and mobile services, integrated on a single platform through the mio Box. This is just the start of the Generation mio experience, with more exciting services to come.
 
“Singtel is redefining the residential communications market. Generation mio empowers Singaporeans to connect to the things they love in a clever and affordable way,” Mr Lew said.
 
Generation mio can be seen as comprising three components – the mio Box, mio Plan and mio Services.
 
 
mio Box – transforming your phone line into an integrated super highway
At the heart of Generation mio is the mio Box.  It connects separate communication devices to the IP network through a single channel.
 
From today, Singtel’s three communication services at home – mobile, fixed lineand wireless broadband access – will be connected to the world through the one box. New mio services will be introduced in step with iN2015.
 
“The mio Box transforms the ordinary phone line in every home into an integrated super highway. With this innovation, Singtel is the first telco in Asia Pacific to offer an integrated super highway to every home nationwide. More significantly, the mio Box prepares our customers, their homes and Singapore for next generation services from Singtel, such as Pay TV and Home Monitoring services,” Mr Lew said.
 
 
mio Plan – many services, one bill
To be part of the mio revolution, households can choose from a variety of mio Plan packages that best suits their needs. The mio Plan consolidates Singtel fixed-line, mobile and broadband services on one bill.
 
Customers enjoy savings of up to 30 per cent (see Annex A for mio Plan). For example, under a $68 per month package in the mio Plan, customers can subscribe to Singtel’s iOnePlus mobile plan1 and unlimited 3Mbps SingNet Broadband and enjoy unlimited calls from their home phone. This represents a saving of over $200 annually when compared to purchasing these services separately instead of a package under the mio Plan.
 
As a free value-added service, mio Plan customers will also receive missed-call alerts on their mobile phone via SMS should calls to their home phone go unanswered.
 
 
mio Services – it keeps getting better
The sophisticated mio Box gives customers the flexibility of buying services individually or as an add-on to any of the mio Plan packages.
 
With mio Voice, high quality VoIP and broadband Internet access are even more affordable to all households with fixed phone lines. It epitomises Singtel’s commitment to bring affordable and fast Internet access to even more Singaporeans. For a $15.75 per month (with GST) mio Voice basic package2, they can make unlimited local outgoing fixed-line calls, even to non-Singtel mobile users. They also have free 256kbps Internet access with up to 50Mb of usage per month.  
 
mio Mobile gives you thefreedom to talk at home. For a nominal $15 per month (with GST), mio Mobile customers will be the first in Singapore to enjoy unlimited local outgoing mobile calls at home using WiFi-enabled handsets (such as Nokia E61 and N80IE). When outdoors, customers can similarly enjoy unlimited mobile calls at any Wireless@SG hotspots.
 
mio VAS package gives more value. mio Voice and  mio Plan customers can enjoy four free value added services (VAS), namely, caller ID, 3-way calling, call forward and call waiting for the first three months and at a nominal fee of $4.20 per month thereafter.
 
“The mio Services rolled out today lay the foundation for Singtel’s next generation range of integrated digital services. mio customers can look forward to new services being added regularly as we work with strategic partners such as equipment manufacturers and content providers. We are ready for iN2015,” Mr Lew said.
 
 
 
Lead and shape the market
Mr Lew added: “As a leader in the highly competitive telecommunications market in Singapore, we do not take our leadership for granted. By innovating and bringing value for money services to our customers, we continue to lead and shape the market.
 
He added that VoIP – or simply Internet calls – is here to stay.
 
“Singtel recognises the opportunities with VoIP and has decided to seize them. We were the first operator in the world to conduct a trial service for VoIP over our mobile network in October 2006. Today, we are proud to launch not just mobile but fixed-line VoIP services with mio. Now, our customers have the freedom and flexibility to use either their mobile or fixed-line phones to make unlimited high quality Internet calls.
 
“By embracing IP, Singtel develops new businesses that benefit our customers. It is better to ride on the IP wave and stay ahead. We are determined to provide services that are better than our competitors. mio is just the beginning of how we shape the things to come,” Mr Lew said.
 
A three-month multi-million dollar marketing campaign, including four television commercials which feature devices coming to life, will commence tomorrow. For further information on the mio Plan, customers can call our Singtel Home Advisors on 1800-555 6000.

 

~~ mio connects you to all the devices you love at home and beyond ~~
 
Generation mio. The experience only gets better.

 
~~~~~~~~~~~~~~~~~~
 

Note:
 
1    iOnePlus mobile plan comes with free incoming calls, 100 minutes outgoing calls and 500 free SMS per month.
 
2    One time installation charge for mio Voice is $84 (with GST) when customers sign a 24-month contract.

 

 

Annex A

 

mio Plan

1

2

3

4

5

6

7

8

9

Subscription (with GST)

$68

$83

$83

$108

$108

$98

$123

$123

$148

SingNet BroadBand

3M

3M

10M

3M

25M

10M

10M

25M

25M

Mobile

iOnePlus

(100 mins, FIC, 500SMS)

iTwoValue

(300 mins, FIC, 500SMS)

iOnePlus

(100 mins, FIC, 500SMS)

iTwoPlus

(700 mins, FIC, 500SMS)

iOnePlus

(100 mins, FIC, 500SMS)

iTwoValue

(300 mins, FIC, 500SMS)

iTwoPlus

(700 mins, FIC, 500SMS)

iTwoValue

(300 mins, FIC, 500SMS)

iTwoPlus

(700 mins, FIC, 500SMS)

Free mobile VAS

Caller ID

Caller ID & Autoroam

Caller ID

Caller ID & Autoroam

Caller ID

Caller ID & Autoroam

Caller ID & Autoroam

Caller ID & Autoroam

Caller ID & Autoroam

Fixed Line

Subscription Included

(Free Outgoing Local Calls)

Handset

Special annual handset upgrade at prevailing retail prices with extension of 24 months’ contract

Equipment

mio BOX

Contract

24 months (both Mobile & SingNet BroadBand have < 3 contract balance months) OR

30 months (either/both Mobile & SingNet BroadBand have < 12 contract balance months)

Supplementary Lines

Up to 4 supplementary lines (10% off i-Plans and 50% off list price for Classic, Premium 700 & 1500 plans)

* FIC – Free Incoming Calls