News Releases

SingNet the first ISP in Singapore to offer fully-interconnected enterprise VoIP service with Level 3 numbers in Singapore

Businesses can now use SingNet VoIP service to make and receive calls from all prefix-6, prefix-8 and prefix-9 numbers

Singapore, 6 November 2006 -- SingNet, Singapore’s leading Internet Service Provider (ISP) and a wholly-owned subsidiary of Singtel, announced today that it is the first in Singapore to launch a fully interconnected commercial Voice Over Internet Protocol (VoIP) service with Level 3 numbers for the enterprise market.

SingNet was the first service provider to introduce the enterprise VoIP service in August this year.  Now, the service comes with full interconnection to all local fixed and mobile operators which allows business customers to make and receive calls to and from all prefix-6, prefix-8 and prefix-9 numbers in Singapore. 
SingNet VoIP is offered to business customers as part of the company’s one-stop seamless solution comprising Internet access, VoIP calls and v019 international calling service. 
This service is best suited for small and medium businesses (SMBs) that are looking for a cost-effective voice and data solution to support their operations.  SMBs can now enjoy convenience and cost savings through unlimited free calls within their company, including their overseas offices, and with employees who are travelling overseas.  Calls made between different companies within the SingNet VoIP community using Level 3 numbers are also free.  All these calls are known as ‘on-net’ calls.
Mr Wong Soon Nam, Singtel’s Vice President of Business Marketing, said: “This is another significant step forward in our goal to deliver greater value and convenience to our customers through SingNet VoIP.  SingNet is the first ISP to launch a commercial Level 3 VoIP service that is fully interconnected to the fixed-line and mobile services of all the local telecom operators. With full interconnection in place, businesses can now enjoy the convenience of a traditional telephony service combined with the features of a VoIP service.” 
To enjoy this service, customers can use their regular telephones connected to an Integrated Access Device (IAD) or a soft client (dialer software) on their PCs or laptops.  The user-friendly soft client offers roamers - users who are travelling overseas - mobility as well as free on-net calls when they call their colleagues or business associates using Level 3 numbers.  They can also make international calls (or ‘off-net’ calls) from Singapore or overseas at attractive Singtel’s v019 rates.
All off-net calls to local numbers will be charged at normal fixed-line rates of 1.4 cents (peak) or 0.7 cents a minute (off-peak).
However, till end July 2007, business customers who subscribe to or re-contract with SingNet from tomorrow will be able to enjoy free and unlimited calls to all local numbers with their VoIP service.