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Singtel and MSC collaborate to give apparel manufacturers a competitive edge

Singtel Global Apparel is the first of its kind in Asia

State-of-the-art RFID and ERP solution with superior global reach boosts business productivity

Singapore, 17 December 2007 - Singapore Telecommunications Limited (Singtel) and Hong Kong-based solution provider MSC Limited today announced a strategic alliance agreement to offer the Singtel Global Apparel solution. 

This enables apparel manufacturers to efficiently manage their production lines, processes, merchandising, purchasing and inventories. 


As the first of its kind in Asia, the fully-managed solution enables the seamless sharing of information between manufacturing plants and offices around the world.  Global connectivity is provided through Singtel’s award-winning ConnectPlus IP-VPN (based on MPLS1 technology) and Satellite IP service.

Leveraging MSC’s Factory Floor application, the Singtel Global Apparel solution uses cutting-edge Radio Frequency Identification (RFID) technology to capture real-time production information and worker performance data throughout the production process.  It allows supervisors to monitor and make timely adjustments to the production line to ensure optimal efficiency.  Production bottlenecks can be identified in real-time, allowing manufacturers to streamline, standardise and simplify processes. 


MrEdgar Tung, Chief Operating Officer of MSC said: “The solution reduces the cost of operations by minimising the number of errors and defects.  It can improve factory floor productivity by up to 30 per cent, with savings of up to 8 per cent.”

The solution also offers a powerful Enterprise Resource Planning (ERP) tool.  This integrates key operational processes and data into a unified system to enable manufacturers to efficiently manage costs, track orders and shipments, and plan the procurement and manage inventory of materials.

Ms Jenny Fong, Managing Director of Singtel Hong Kong said: “Singtel is excited to work closely with MSC to boost the productivity of apparel manufacturers and transform the way they do business through innovations.  As Asia’s leading communications company, we are able to provide superior carrier-grade connectivity and global reach to allow apparel manufacturers to operate from practically any location in the world.”

Ms Fong added: “The solution is ideal for companies who wish to avoid upfront investments in complex infrastructure and outsource the complexity of system maintenance.

“It will allow them to focus their time and resources on their core business activities.  Our customers are increasingly looking for end-to-end managed solutions that offer one-stop convenience and peace of mind, and that is precisely what Singtel can offer.”

Mr Tung said: “Increasingly, apparel manufacturers are shifting their operations abroad to lower costs and shorten production cycles.  Many are setting up factories in developing countries such as Vietnam, Sri Lanka, Bangladesh and IndiaMSC’s ERP and RFID solutions are designed specifically to meet their needs. 

We have over 300 corporate customers and an active online user count exceeding 70,000. Our alliance with Singtel will allow these customers to expand their operations at a faster rate.”

Note to editors:
MPLS or Multi-Protocol Label Switching technology is an intelligent and scalable system that supports tens of thousands of Virtual Private Networks (VPNs) securely while providing customers with the ability to prioritise traffic through different classes of service.