News Releases

Singtel Group’s mobile customer base reaches 351 million

  • Singtel leads the market
  • Optus continues growth momentum

Singapore, 11 August 2010 – Singapore Telecommunications Limited (Singtel) announced that the Group had another quarter of strong customer acquisitions. Including Bharti’s mobile customers in Asia and Africa, the Group’s combined regional mobile customer base stood at 351 million as at 30 June 2010, an increase of 34 per cent, or 88.5 million from a year ago.

 

 

Aggregate Customer Base
(in 000s)

Proportionate Customer Base*
(in 000s)

 

30 Jun 10

31 Mar 10

30 Jun 09

30 Jun 10

31 Mar 10

30 Jun 09

Singtel

 3,113

3,116

2,991

3,113

3,116

2,991

Optus

 8,688 

8,498

8,002

8,688

8,498

8,002

Bharti

176,975

127,619

102,368

56,702

39,849

30,443

-  India, Bangladesh, Sri Lanka1

140,613

127,619

102,368

45,052

39,849

30,443

-  Africa2

36,362

-

-

11,650

-

-

Telkomsel

88,316

81,950

76,013

30,911

28,683

26,605

AIS

30,008

29,509

27,902

6,395

6,291

5,954

Globe

24,622

23,890

25,024

11,653

11,309

11,846

Warid

16,932

16,276

17,887

5,080

4,883

5,366

PBTL

1,998

1,909

1,965

899

859

884

Group Total

350,652

292,767

262,153

123,441

103,488

92,091

* Proportionate share of mobile customers represents the total number of mobile customers of an associate multiplied by the Group’s effective percentage ownership in the associate at the respective dates. 

1 Prior period comparatives exclude Bangladesh and Sri Lanka customers.

2 Includes only customers with at least a revenue transaction in the past 30 days.

 

Bharti’s total mobile customer base across 18 countries covering India, Bangladesh, Sri Lanka and Africa stood at 177 million as at 30 June 2010. In India, Bharti maintained its market leadership despite intense price competition that started in the second half of 2009.

Bharti completed the acquisition of mobile operations in 15 African countries in June this year. As at 30 June 2010, Bharti had 36.4 million mobile customers in these markets1.

Telkomsel added 6.4 million mobile customers this quarter, which is a strong rebound in customer acquisition from 307,000 in the preceding quarter. Its total mobile customer base rose to 88.3 million, an increase of 16 per cent from a year ago.

AIS’ mobile customer base grew 2.1 million or 8 per cent from a year ago to 30.0 million. As at 30 June 2010, AIS’ market share rose by 0.4 percentage point from a year ago to 44.5 per cent.

Globe had 24.6 million mobile customers, a decline of 2 per cent or 402,000 from a year ago as it churned out lower quality prepaid customers in prior quarters.

Warid’s total mobile customer base was 16.9 million as at 30 June 2010, 5 per cent or 955,000 lower than a year ago, as it deactivated some of its customers to comply with regulatory requirements in the March 2010 quarter.

 

Optus continues growth momentum

With continued network coverage expansion and the introduction of a compelling range of smartphones and innovative service offerings, Optus added 190,000 mobile customers in the quarter, bringing its total mobile base to 8.7 million, an increase of 9 per cent from a year ago.

Postpaid customer additions were 139,000 this quarter, with postpaid subscribers now comprising 50 per cent of Optus’ total mobile customers base as at 30 June 2010.

The number of Optus 3G customers increased to 4.17 million, which included 994,000 wireless broadband subscribers.

 

Singtel leads the market

Singtel’s total mobile customer base increased 4 per cent or 122,000 from a year ago, to 3.11 million with a leading market share of 44.4 per cent as at 30 June 2010.

Singtel added 25,000 new postpaid customers in the quarter as smartphones bundled with competitive price plans remained popular with customers. Its postpaid customer base increased to 1.65 million, representing a market share of 45.8 per cent.

From October 2009, Singtel reduced the validity period of lower value cards to 90 days and deactivated inactive prepaid customers. This resulted in a net decline of 28,000 customers in the quarter. At the end of June 2010, Singtel’s total prepaid customer base was 1.47 million representing 42.9 per cent share of the market.

More information on the performance of the Singtel Group will be available when it announces its results for the first quarter ended 30 June 2010 on 12 August 2010.

 

About Singtel

Singtel is a strategic investor in the region’s most successful mobile operations.  It has a 21 per cent stake in Thailand’s Advanced Info Service (AIS). It has a 32 per cent effective interest in Bharti Airtel, India’s largest GSM operator, which has significant presence in Bangladesh, Sri Lanka and Africa.  Singtel has a 47 per cent stake in Globe Telecom in the Philippines and a 35 per cent stake in Indonesia’s largest mobile operator, Telkomsel.  It also has a 45 per cent stake in Pacific Bangladesh Telecom Limited (PBTL) and a 30 per cent stake in Warid Telecom in Pakistan. More information can be found at www.singtel.com and www.optus.com.au.

 


1 The African countries in which Bharti has acquired the operations are – Burkina Faso, Chad, Congo Brazzaville, Democratic Republic of Congo, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Sierra Leone, Tanzania, Uganda and Zambia.