Empowering the growth of digital economies
New technologies and unprecedented connectivity have profoundly reshaped our digital experiences and unlocked new ways for enterprises to enhance their productivity, capitalise on emerging opportunities and grow.
We’ve paved the way for the region’s enterprise digitalisation at scale with Singapore’s fastest 5G network and the industry’s first all-in-one orchestration platform, Paragon with multi-access edge compute (MEC), our advanced digital infrastructure, and suite of innovative services.
Driving 5G innovation and adoption
Through Paragon, we’ve made it faster and easier for enterprises to adopt 5G for business transformation. We’re also building a partnership ecosystem around it to create even richer vertical industry solutions such as autonomous robotics, real-time video AI, immersive 4K/8K augmented reality/virtual reality (AR/VR), mixed reality, and digital twin solutions.
These innovations have enabled us to achieve many industry firsts, from the deployment of immersive 5G AR solutions at Micron Technology’s 3D NAND flash memory fabrication plant to the 5G campus network powering the autonomous robots that build electric vehicles at the Hyundai Motor Group’s Innovation Centre. We also collaborated with Ericsson and Qualcomm Technologies to achieve record 5G upload speeds of more than 1.6Gbps – a critical boost for smart manufacturing. These partnerships demonstrate how enterprises can leverage Singtel’s 5G network for high-precision quality control and advanced manufacturing operations that were previously not possible.
In addition, our 5G MEC incubator with Intel helps enterprises deploy 5G edge applications faster and smarter. We’ve also integrated Asia’s first Microsoft Azure public MEC into our 5G network and Paragon platform to empower our customers to enjoy low latency, secure, performance-optimised applications and services.
In the retail sector, we’re piloting Singapore’s first 5G-enabled smart retail showcase with Apple’s ecosystem of partners to help merchants trial digital solutions that can help enhance retail workflows, improve operational efficiencies and create unique customer experiences, ahead of actual deployment.
Our innovations are also making waves outside of Singapore, with Optus in Australia and AIS in Thailand leveraging Paragon to help enterprises deploy 5G MEC use cases.
Investing in digital infrastructure
Consumers’ and businesses’ insatiable appetite for high-definition video content, AR/VR, and mission-critical business applications, is driving demand for high-speed, ultra-low latency connectivity.
Our comprehensive network of undersea submarine fibre-optic cables provides Singtel customers the best country-to-country connectivity in the region. We’re augmenting this with our investments in two undersea submarine cable systems – the 6,000km-long Asia Link Cable connecting Singapore to Brunei, the Philippines, Hong Kong SAR, and Hainan (China), as well as the 19,200km-long Southeast Asia-Middle East-Western Europe 6 (SEA-ME-WE 6) connecting multiple countries between Singapore, Egypt and France. These investments will allow us to support businesses across the region with our networks, solutions and services, as well as our upcoming regional data centres.
The demand for green data centres has surged as regional enterprises transition to the cloud, a trend that has been further accelerated by the keen interest in generative AI technologies such as ChatGPT.
We’re a leader in Singapore’s data centre sector and will be breaking ground on a state-of-the-art 58MW data centre in Tuas in the coming months – one of the greenest in the Asia region with an expected power usage effectiveness of under 1.3. Building on this expertise in developing and operating multi-tenanted data centres, we partnered Telkom and Medco Power to build a 17MW data centre in Indonesia. In Thailand, we partnered Gulf Energy and AIS to build a data centre with 20MW or more of capacity. The three projects, which will double our data centre capacity when operational in 2025, will help us capture greater growth and further entrench our position as the region’s leading sustainable data centre player. We are also exploring more data centre opportunities in other regional markets including Malaysia and Vietnam.
Supporting evolving enterprise communications needs
The shift to hybrid work has made an indelible change to the enterprise communications market.
With application programming interfaces built into Singtel’s Communications-Platform-as-a-Service, we equip our customers with voice, messaging and video features to enhance their internal communications and customer experiences, securely.
We’re also bolstering our existing suite of unified communications (UC) products through our strategic partnerships with industry leaders like Zoom and Microsoft. We partnered Zoom to bring their latest offerings to market, the first telco in Singapore to do so. With Teams UC Connector from Singtel, we’ve made it easier for customers to make and receive calls on the move with their mobile devices using Microsoft Teams, so their business communications can happen all in one place. Through these solutions, we’ve helped our customers’ workforce and their supply chain become more agile, flexible and productive.
Our end-to-end security solutions provide businesses with protection from threats such as unauthorised access, data breaches, and other cyber threats. We integrated our suite of network-centric cyber security and managed services with our security operations centre and leveraged our network leadership to ensure secure and reliable connections to enable enterprises to protect their data and systems from malicious attacks. Through our services, customers can enjoy complete security coverage protection for the network, applications and the cloud.
Accelerating enterprise digital transformation and innovation
Exciting times await, with an increasing number of enterprises embarking on their digital transformation journey, leveraging and benefiting from the increased accessibility of technologies like 5G, edge and the cloud. We will continue to accelerate our infrastructure and services leadership, trailblaze innovations across industries, to empower developers, partners, and enterprises across the region to thrive in an interconnected digital economy.
