Singapore, 13 May 2025 – Singtel today announced that it is the first telco in Asia to offer network slicing to boost the performance of business apps for enterprise users on supported iPhone and iPad models. Through this enhancement, users can be assured of seamless, uninterrupted connectivity and superior performance for critical apps even in highly congested network conditions. 

Enterprises can benefit from a purpose-built slice of Singtel’s 5G network when they use apps that leverage Apple’s traffic categories, such as Streaming and Communication or are managed through a supported Mobile Device Management (MDM). Based on an advanced network slicing technology known as User Equipment Route Selection Policy, this capability enables enhanced connectivity by prioritizing data traffic and allocating dedicated network resources. It is particularly beneficial for users of apps which require better data performance, consistent bandwidth and lower latency such as those for workplace productivity and enterprise communications. Singtel will have a dedicated slice for voice and video-based productivity apps such as Microsoft Teams, Zoom, FaceTime, WhatsApp and others, and managed business apps via MDM, catering to the unique needs of enterprises across various industries.

Mr Ng Tian Chong, CEO, Singtel Singapore, said, “We’re committed to supporting the ambitions of our enterprise customers by developing innovative solutions, which allow them to drive productivity and scale their businesses. As enterprises increasingly rely on collaboration tools and high-quality communications, our enhanced 5G app-based network slicing—now extended to support iPhone and iPad—enables them to work smarter, adapt faster, and stay ahead in an ever-evolving digital landscape.”

5G Network Slicing is available on iPhone 14 or later models running iOS 18.2 or above, as well as selected iPad models running iPadOS 18.2 or above.

Pioneering continuous innovation in 5G

Singtel was the first telco in the world to achieve nationwide standalone 5G coverage, including all shopping malls and transport hubs across Singapore’s Mass Rapid Transit network islandwide. Its 5G coverage presently spans over 1,700 outdoor and 1,000 indoor locations. Having invested early in breakthrough technologies, Singtel continually pushes the boundaries of connectivity to unlock new possibilities for users, cementing Singapore’s status as a global innovation hub.

As a leading technology group, Singtel has been progressively developing and testing its network slicing capabilities. These advancements have been deployed at high-traffic events such as the F1 Grand Prix Season Singapore 2022, Singapore’s National Day Parade in 2022 and 2023, as well as the Coldplay and Taylor Swift concerts in 2024, where consumers enjoyed seamless connectivity. Singtel has also deployed network slicing for mission-critical use cases across various industries including homeland security, public safety, healthcare, transportation, logistics, retail, entertainment and more.

Earlier this year, Singtel was the first and only telco in Singapore to deploy the 700MHz spectrum to further boosted its 5G network. This provides up to 40% better coverage in high-rise buildings, indoor and underground spaces, as well as in remote areas across Singapore, improving network reliability and quality for all consumers, at no additional cost.

For more information, visit Singtel 5G network slicing.

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