Today’s digital economy, pushed by digital transformation (DX), leverages the massive number of connections prevalent in today’s world. Thriving in the approaching intelligence economy requires organisations to master all the dimensions of DX, and effectively take the pathways toward becoming a digital native enterprise. Only then will organisations be able to ride the digital wave and not get swept away. To succeed in this new chapter, organisations must transition from not only harnessing data and analytics (including AI), toward creating new competitive advantages and redefining market benchmarks.
Commissioned by Singtel, this IDC paper provides a framework for digitalisation, offers a view of the breadth of business and IT management issues that encompass the challenges facing leaders, and addresses how capabilities for a particular dimension need to change to improve the business’ ability to leverage digital technologies for competitive advantage.
