Digital telephony/collaboration with no hardware investment

9 September 2019 | SMB, Digitalisation, Voice and Collaboration | 3 min read

We may be living in the digital age but some customers still prefer a phone number to call in case they have an urgent product question or an issue that needs solving. However, having a business phone number does not mean that you have to be chained to your desk.

Cloud-based PBX solutions like Singtel’s BizVoice Unified Communications can provide digital telephony capabilities to employees wherever they are.

Essentially, a cloud-based PBX operates like a traditional PBX phone set-up – you’re able to do call transfers, have multiple lines over a single office number - but without the associated infrastructure costs of an on-premise system. You’re paying for a cloud service based on the number of lines, and not the expensive hardware.

So what are the highlights of a cloud-based PBX service like BizVoice?

You only need an internet connection plus a compatible phone set. There is minimum cost outlay when compared to a traditional, on-premise office phone system.

Using BizVoice Unified Communications (UC), you can have a fixed landline number for business convenience and credibility while staying contactable on-the-go. Users are able to access calls on computers or smart devices with the BizVoice UC app. This is particularly useful for businesses with a mobile or remote workforce.

Pay only for the monthly subscription fee as you enjoy free unlimited local calls on BizVoice Starter Plan Unlimited. Plus enjoy a complete suite of unified communications features with video conferencing and messaging tools.

• Minimum cost outlay when compared to a traditional, on-premise office phone system.
• For businesses with a remote workforce your sales and customer service staff are easily contactable, whether they’re travelling or working from a different location.
• Businesses with no office, or a shared space, can have a single phone number any customer can call.
• Improves collaboration productivity as phone and video conferencing modes mean employees can easily contact each other rather than relying on email exchanges.