Key takeaways

  • SMBs say Information and Communication Technology (ICT) can help businesses to grow and increase revenue, according to a survey conducted by DP Information Group.
  • Digitising in areas like ordering and payments, e-commerce, workforce management and reporting, procurement solution, fleet management system and physical security management can help businesses manage their operating costs.
  • Digital ordering systems can reduce labour costs and so increase revenue.
  • Digital payment solutions improve cash-flow visibility.
  • Digital platforms that provide an end-to-end purchasing to payment service at a low cost can help business owners direct their resources to other areas – like digital marketing.
  • Digital fleet management platforms give insight on data, travel routes, vehicle usage and driver behaviour. This insight empowers business owners to make more well-informed decisions and manage their operations more efficiently

Digital ordering and payment system

E-commerce

Fleet management system

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