Farrer Park Company

Originally published January 2016 | SMB, Digitalisation, Cloud | 3-min read
 

1. Can you tell us more about your company?

TFPC is a developer managed by a group of private medical specialists, hospitality specialists and a few foreign investors. We have just built an integrated medical hub called Connexion, a complex that comprises three major entities – Farrer Park Medical Centre, Farrer Park Hospital and Farrer Hotel and Spa.

2. With the current business landscape, what are some of the challenges you face in bringing your business to new heights?

Our medical centre, hospital and hotel have been in operation for about a year. Being a new entrant to the medical tourism sector, we have to create awareness for the medical and hotel services that we provide.

3. Your company has been using Singtel Data Centre Services. How has the solution helped your business?

As a medical and hospitality provider, we manage large volumes of patient records, hence we need a reliable and secure platform to house all these confidential data. We also need to ensure that the medical records can be easily retrieved. To build our own infrastructure to host such data will incur huge capital investments. It will also incur high operating costs as we will need to hire IT experts to maintain the system.

By outsourcing the hosting service to Singtel, we can enjoy round-the-clock monitoring and technical support from their experts. It frees up the budget which allows us to place more resources on building our core business. Singtel’s data centre is well equipped with world-class facilities that can handle our hosting needs. It’s 24/7 security features also puts us at ease, knowing that the records are placed on a secured platform. Ultimately it is about having peace of mind by outsourcing the service to the right partner.