Key takeaways

  • Digitalisation helps SMEs maintain business continuity and recover from losses during unexpected events.
  • Digital solutions allows small businesses to offer alternative services
  • Using a digital CRM systems makes it easy for employees to follow the customer journey no matter where they are working from.
  • Social tools like Facebook Live are a simple way to create free webinars to connect with customers in the digital space.
  • Video conferencing tools is a suitable replacement for face-to-face meetings and work trips.

Technology as its business core

A well-oiled system

New digital measures

Thriving in a digital age

Suggested solutions

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