Key takeaways

  • As more SMEs begin the digitalisation journey, a BC/DR plan is effective protection against IT outages.
  • A BC/DR plan prevents operational downtime which can be very expensive for SMEs.
  • By ensuring business continuity during a digital outage, the customer experience improves.
  • No matter the reason for the outage, human error or cyberattack, a BC/DR protects sensitive data and keeps operations running.

Backup vs disaster recovery

1. Business downtime is expensive

2. IT faults ruin the customer experience

3. Technology does fail

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