Embrace video conferencing for collaboration

Even as COVID-19 restrictions gradually ease, cross-border travel remains limited. This has led to businesses in the manufacturing industry eschewing face-to-face meetings for virtual conferences. How can manufacturers maintain seamless communication with employees, suppliers, and clients while adjusting to this ‘new normal’?

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Embrace video conferencing for seamless collaboration in manufacturing

Embrace video conferencing for seamless collaboration in manufacturing

21 January 2022 | SMB, Digitalisation, Voice and Collaboration | 5 min read

Relationship-building through virtual conferencing

Businesses in the manufacturing industry understand the importance of strong working relationships with employees, clients, and suppliers. These relationships are part of multi-layered, complex networks that require constant communication to build and maintain.

One of the challenges manufacturing businesses — particularly small and medium businesses (SMBs) — have had to face amid the ongoing pandemic is the transition from in-person meetings to virtual conferences. Issues such as connectivity, limits on the number of participants in a single call, and sub-optimal audio and video quality can make manufacturers reluctant to fully adopt a digital approach to meetings.

Still, Singapore’s manufacturing sector is continuing to grow, with experts expecting a positive outlook for the industry despite the challenges brought on by COVID-19. In fact, UOB economist Barnabas Gan has predicted a 5.5% growth this year. In light of this, manufacturers would benefit from embracing digital communications as part of their business practices.

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Why manufacturers should embrace digital communications

1.       Flexibility on-the-go

Singtel’s Zoom-powered BizConference allows all participants to join in the same virtual meeting from any internet-connected device. This way, everyone — from executives at headquarters and plant workers on the ground to clients and business partners — can be kept up to date in a single meeting, regardless of their location.

Singtel BizConference Cloud’s global coverage and high availability can support meetings with clients using any devices, no matter their room system, even if a client prefers to join a meeting via phone dial-in. This way, manufacturers can minimise delays and deliver quicker responses, while also reducing travel costs.

2.       High-quality video conferencing from any location

Singtel BizConference is not only useful for regular internal or external meetings but also for larger virtual conferences and training events. Thanks to its service coverage, support for HD video and voice conference calls, and ability to accommodate up to 1,000 participants, it can easily include all relevant parties in a single call.

Even manufacturers with offices, clients or suppliers located overseas or in remote areas need not worry, as the solution features compression technology to ensure optimal audio and video quality even if meeting participants happen to be on a poor internet connection.

3.       Internal and external engagement at your fingertips

Meeting participants can enjoy seamless information exchange by leveraging intuitive collaboration tools offered by Singtel BizConference, such as cross-device screen sharing. In addition, it offers automatic transcripts on cloud recordings, allowing the ease and convenience of referring to the transcripts at any time to avoid any important information being lost or miscommunicated.

These features also enable manufacturers to take advantage of live-streamed training sessions to train new employees and keep existing employees engaged with workshops and other live-streamed programmes.

Free Zoom Limitations
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Peace of mind with security and flexibility

Understandably, security is a crucial concern when holding virtual meetings and conferences. To assure participants that all information shared during such meetings are kept secure, the Singtel BizConference cloud features end-to-end Advanced Encryption Standard (AES) 256-bit encryption, the most robust encryption standard today.

Manufacturers can also use the newly-launched Singtel BizConference Rooms for Professionals to complement BizConference’s virtual meeting spaces. With features such as a life-like 4K display, integrated live onscreen annotation and smart technology, it allows users to transform any office area into a physical collaboration workspace with off-the-shelf hardware supported by BizConference software and cloud infrastructure.

Singtel BizConference Rooms packages include delivery, installation and configuration. With all these features covered by Singtel, there is no need to worry about the quality or inclusivity of online video conferences.

 

BizConference Pricing
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BizConference Rooms
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