Dear Singtel Management, I would like to compliment your staff from the Sales Team. First, I would like to compliment our account manager, Michael. It happened when he was on leave and he found out that the staff who was attending to our requirement went on maternity leave. He promptly assigned another staff to attend to us. Though he was on annual leave, and yet he responded to my calls. He is a very responsible manager. Well done, Michael.
Second, I would like to thank Valerie, who handled our requirements. She attended to our request immediately. She sought management approval and reverted to us quickly. Thank you, Valerie.
Third, I would like to thank Michelle, who delivered and completed my request on time as promised. Normally, people would reject business calls while on leave. Thank you for answering my call even while you are off-duty. You really did well with the given task and you acted fast. Thank you, Michelle.
Lastly, thanks to Rostini. You are most helpful. Your patience and your good understanding of Singtel products is impressive. A lot of people do not have a good impression of most telcos but you made me change my mind with Singtel.
Thank you, Singtel and all the above helpful staff.
Customer name withheld on request