Response to Cyber Breaches
A quick and efficient response to an attack on your network can save an untold amount of time, money and staff hours. Our incident response service, powered by Trustwave SpiderLabs®, taps into world-class expertise with knowledge of the latest threats and methods of data compromise to quickly mitigate and limit the impact of security breaches.
Singtel Incident Response and Forensic Investigation Services, powered by Trustwave SpiderLabs®, can help you to prepare and respond to a variety of security incidents. Our team of experienced security professionals have helped companies resolve cases involving the theft of Payment Card Industry (PCI) data, electronic protected health information (ePHI), personally identifiable information (PII), industry trade secrets, sensitive corporate information, classified data and other types of protected assets.
Our team has established a global presence and investigated breaches in all of the world’s major economies. We facilitate global investigations through our forensic labs in the United States, the United Kingdom, Australia and Colombia using local staff wherever possible. We offer availability 24 hours-a-day, 7 days-a-week. SpiderLabs® collectively has worked more than 2,000 investigations, including cases involving a single piece of digital evidence all the way to international breaches involving hundreds of systems spanning multiple continents.
Organisations select Trustwave SpiderLabs® to augment their team through our incident response and readiness expertise. This includes:
Our team has received a multitude of certification and accreditation in the Asia Pacific region, including: CEH, CPTS, Security+, CISSP, CCNA, CCIE, CCSP, MCITP, MCTS, Comptia A+, Comptia Server+; Expert Witness Testimony Course, Computer Forensics and Computer Forensics (NTFS) by New Technologies Inc.
We respond and manage security breaches and cyber attacks with the goal of limiting damages and understanding the cause to prevent future incidents from happening. Find out how.
Understand the Full Story of the Breach
No matter the complexity of your operations, we will work to determine the cause of the security breach, identify the targeted data and tell the complete story of the intrusion.
Limit Exposure with Quick Responses
Our experts can remotely and immediately provide guidance and, if necessary, arrive on site to limit the impact of an attack on your network and preserve the integrity of any associated hardware, data or other digital evidence.
Develop Your Own Response Team – or Retain Ours
In our investigations of data compromises last year, we found that the median number of days a business took to detect a breach was 87. The longer an intrusion goes undetected and unidentified, the more time its perpetrators can wreak havoc. We can provide your personnel the same training we provide law enforcement organisations around the world so you can build your own expert response team before the damage is done.
Litigate with Confidence
Trustwave SpiderLabs® has expertise in digital evidence handling, which ensures the protection of chain-of-custody for the evidence of a digital crime.
Understand Exactly What’s Required of You
Having investigated and guided clients through hundreds of data compromises, we will serve as your advocate in informing third parties and law enforcement, and in handling public relations.
Prepare your business with a security incident response team on the ready. We can help
As an end-to-end incident response and readiness service provider, we can help you in the following ways:
Forensic Data Acquisition
We identify accessible, recoverable and relevant data to locate and index all computer- and user-generated evidence up to and including the recovery of content from non-functioning storage devices. Forensic data can be gathered from physical devices, logical volumes, memory, volatile data and network traffic. We will handle all data in accordance with proper digital evidence handling procedures to ensure evidence admissibility in court.
Computer and Network Forensic Analysis
Through our Sniper Forensics methodology, we perform a comprehensive analysis within a wide variety of scenarios and on a wide range of devices. With the evidence we collect, we can tell a complete story about what happened.
PCI Forensic Investigations
Trustwave SpiderLabs® is a certified PCI Forensic Investigator and has more than seven years of experience investigating security breaches at physical locations, e-commerce sites, payment processors and payment gateways.
Mobile Device Forensic Analysis
By performing a forensic analysis of tablets, smartphones and other mobile devices, we can create a forensic image of that device, build a geographical and/or chronological profile and recover lost, deleted or corrupted data.
Our experts at SpiderLabs® have responded to incidents including direct hacks, denial-of-service attacks, social engineering and phishing schemes. As a result of our response services, we attempt to identify the source of the incident, isolate the affected systems, minimise the repercussions through containment and, finally, establish a removal and remediation strategy. In addition to our technical analysis, we provide insightful guidance on managing an incident in terms of media relations, corporate communications and working with law enforcement agencies.
Malware Reverse Engineering and Containment
We can quickly identify and extract malware for detailed analysis in a laboratory environment. By dissecting malware at the lowest level, we work to determine its purpose, propagation method, and functional components. Using what we learn, we can minimise the malware’s propagation, eradicate it and prevent future outbreaks.