SingNet IT Assist
SingNet IT Assist, also known as Dr. Digital at Courts is your one-stop destination for advice, diagnosis, prescription and repair of all your IT stuff.
Services available on all computers or notebooks and covers mainly software related issues.
Dr. Digital services
Frequently Asked Question
The manufacturer’s warranty covers only hardware. Dr. Digital covers software issues such as virus, spyware, OS problems, connectivity problems and upgrade services.
Incident: Carry-in or on-site service
Phone Support: Over-the phone troubleshooting
In-Store Support: Carry-in service at Courts Megastore
No, Dr. Digital can cover any number of computers as long as they are at the registered address of the Company.
No, hardware repair and replacement will be quoted separately, subject to availability of parts.
No, as stated in the Terms & Conditions, service does not cover servers, workstations and related hardware.
There is a 7-day service warranty for the same fault on the same device.
Back to top