Terms and Conditions

Terms and Conditions

All offers are applicable for business registered customers who sign up for a new plan with a minimum 2-year contract, unless otherwise stated. All charges are inclusive of 9% GST. Early termination and downgrading charges apply. Promotional subscription price will revert to prevailing list price when contract ends. All services are subject to resource availability. Singtel reserves the rights to amend terms and conditions without prior notice. Standard Singtel terms and conditions apply.

Business Broadband:

Provisioning of Business Fiber Broadband is subject to type of fibre, fibre coverage, resource availability such as in-building cabling & tray, and building management approval. The promotion price is applicable for the period of the broadband contract and will revert to prevailing list price upon contract expiry, unless otherwise stated.

Singtel WiFi 6 Mesh (Dual Pack): Minimum of Basic Dual Pack (2 WiFi Mesh devices) required. WiFi Mesh is to be installed in the same installation address as SingNet Fibre Broadband service. Minimum contract term for WiFi Mesh is 24 months. Promotional subscription will be applicable throughout the contractual period and will revert to prevailing list price upon contract expiry. Warranty and maintenance of the Wifi Mesh will be covered by Singtel throughout the tenure of the service.  On-site installation is only available upon request and is chargeable at $48.60 (with 9% GST) per visit.

Zoom Workplace Pro Free 12 months Promotion: Applicable for business registered customers who sign up for a SingNet plan with a minimum 2-year contract, unless otherwise stated. Valid only for new Zoom customers and Singapore-registered companies with less than 500 employees. Customer has up to 3 months to activate their subscription upon receiving the activation email. After 12 months, the service shall auto renew for 12 months, at $19.84 per month per license unless terminated earlier. Customer will be required to pay pre-termination charges of the full contract period. The service will be charged regardless of whether customer activates the Zoom Workplace Pro service. Customer may terminate the service with a 30-day written notice. All other standard prices, terms and conditions of the Zoom services shall apply.

BizVoice Starter Plan with VAS Pack 1: The Starter Plan provides unlimited voice minutes but the customer must have an analogue phone in order for the service to work. Comes with VAS Pack 1 that includes Call Waiting, Calling Line ID Delivery, Calling Line ID Blocking, Call Transfer, Call Return, 2-Digit Speed Dial, Single Speed Dial, 3-Way Calling, Call Forwarding Always, Call Forwarding Busy, Call Forwarding No Answer, Last Number Redial, Do-Not-Disturb. There must be a valid subscription to a qualifying SingNet business fibre broadband service. The BizVoice service must be installed at the same service address as the qualifying SingNet business fibre broadband service via the same Fibre Termination Point (FTP).

SingNet Static IP Fibre Broadband Free 12 months Promotion: All SingNet Static IP Fibre Broadband services must be activated within 2 months from order submission to be eligible for the promotion. After 12 months, the service auto renews to prevailing promotional price for the remaining contract term, unless terminated earlier. Customer will be required to pay pre-termination charges of the full contract period.