Terms and Conditions

Terms and Conditions

All offers are valid as per stated promotion validity date. Offers are applicable for business registered customers who sign up for a new plan with a minimum 2-year contract, unless otherwise stated. All charges are inclusive of 9% GST. Early termination and downgrading charges apply. Promotional subscription price will revert to prevailing list price when contract ends. All services are subject to resource availability. Singtel reserves the rights to amend terms and conditions without prior notice. Standard Singtel terms and conditions apply.

Premiums: Subject to one per selected Singtel service sign-up where applicable. While stocks last and not exchangeable for cash. Singtel reserves the right to change the stated premium to another item without prior notice. In the event of early termination, Singtel reserves the right to impose a penalty of equivalent value to the premium. Premium images are for illustration purposes only.

Business Mobile:

SIM Only Starter (5G+): Offer is exclusive to new/port-in business-registered customers with no Singtel Business Mobile service. Customers will be provided with 20GB local data, 150 minutes local talk time and 150 local SMS for a minimum subscription period of 12 months. Monthly subscription will be chargeable at $13.08/mth for the first 12 months and $25.46/mth thereafter. Eligible customers will enjoy free Caller ID service for the first 12 months and Caller ID will become chargeable at prevailing list price from the 13th month. There is a minimum subscription of 3 months for Caller ID service.

Free Registration and SIM Card fee worth $49.05 with sign up of SIM Only Plans: One-time registration fee and SIM Card fee ($49.05) is waived for business-registered customers who sign for a SIM Only Plus Plan on a 12-month contract.

For general Mobile Terms and Conditions, please click here.

Business Telephony:

BizVoice UC: Customer will have 1 dedicated office number and can receive calls via the BizVoice mobile app. Applicable for business-registered customers who sign up for a new BizVoice UC line with a 24-month contract. Monthly subscription will be chargeable at $10.90/user/mth for the 24 months and $16.35/user/mth thereafter. Promotional subscription will revert to prevailing list price when contract ends.  

Mobile data (local and roaming) charges apply, if not connected to WiFi. All prices stated are inclusive of prevailing 9% GST. Standard Singtel’s general terms and conditions of service and the specific product terms and conditions apply. For the full terms and conditions, click here.

Business Broadband:

Provisioning of Business Fiber Broadband is subject to type of fibre, fibre coverage, resource availability such as in-building cabling & tray, and building management approval. The promotion price is applicable for the period of the broadband contract and will revert to prevailing list price upon contract expiry, unless otherwise stated.

Offers are valid for selected business registered customers that sign up for a new Business Fibre Broadband service with a minimum contractual period of 24 months. Subscription will revert back to prevailing list price thereafter. A complimentary 30Mbps Broadband Plus service will be provided throughout the contract period as long as the SingNet Evolve Broadband service remains active. Broadband Plus provides an additional physical broadband service alongside your primary SN eVolve broadband connection, utilizing the same Fibre Termination Point (FTP). A fibre optic cable of up to 3 meters in length will be provided. The Broadband Plus plan is exclusively available for addresses connected via Singtel Fibre and is not applicable to addresses served by NLT fibre. The setup will include the installation of 2 ONTs and 2 routers (1 for main line Evolve broadband connection and 1 for Broadband Plus connection), requiring a total of 4 available power points. In the event of any relocation, both the qualifying eVolve service and the Broadband Plus service must be relocated at the same time. Singnet email address shall not be provided with the Broadband Plus service and its subscription will revert to list price upon contract expiry.

WiFi 7 Mesh is to be installed in the same installation address as eVolve broadband. Minimum contract term for WiFi Mesh is 24 months. Promotional subscription will be applicable throughout the contractual period and will revert to prevailing list price upon contract expiry. Warranty and maintenance of the WiFi Mesh will be covered by Singtel throughout the tenure of the service.   Installation of any WiFi Mesh Device by Singtel is chargeable at $100 (before GST) and shall apply per visit to customer’s premises for each WiFi-mesh installation.

30Mbps Broadband Plus service must be installed at the same service address as the qualifying SingNet Dynamic IP Fibre Broadband service via the same Fibre Termination Point (FTP) and subject to resource availability. SingNet email address will not be provided with the Broadband Plus plan. Not applicable for static IP plans.

Business Digital Line provides unlimited voice minutes but customer must have analog phone in order for the service to work. There must be a valid subscription to a qualifying SingNet eVolve service. The Business Digital Line service must be installed at the same service address as the Qualifying SingNet eVolve Service via the same fibre Termination Point (FTP), subject to resource availability. In the event of any relocation, both the Qualifying eVolve service and the Business Digital Line service must be relocated at the same time. For full product T&Cs, please refer to Business_Digital Line_TC.pdf.