A. The new Singtel XO 48, 78 and 108 plans come with bigger data bundles and a new handset at attractive prices. A device agreement term of 24 months applies.
A. All Business Segment customers are eligible to sign-up for XO plans.
A. Yes. XO plans are eligible to have up to 3 MobileShare supplementary lines to share local data and local talktime/SMS bundle.
A. If you use more than your monthly local data bundle, excess data usage is charged at $18 for every 18GB block and capped at $188/month.
A. Yes. All excess local data usage is shareable with all MobileShare supplementary lines tied under the main line.
A. If you need more data, check out our DataMore add-ons to get the additional data you need at great prices.
A. Subscribers of XO plans are not eligible to sign up for DATA X add-ons. This applies to DATA X 2/ 3/ 4/ INFINITY.
A. Yes, you may do so. Please note that charges will apply for downgrade in plan. The remaining contract charges for any DATA X 2/ 3/ 4 add-on will be waived for any plan upgrades to XO plans. Any remaining contract charges for DATA X INFINITY add-on is chargeable for any successful change in plan.
A. XO plans (including Combo XO) may be nominated as a line count towards the total Mobile lines for the purpose of determining the applicable Mobile discounts on eligible discount lines.
A. Yes, you may do so. Please note that as XO plans are not eligible for keyline benefits, all keyline benefits will automatically cease once you have successfully changed your plan or recontracted to XO 48, 78 and 108 plans.
A. No, Singtel WiFi is not offered on XO 48, 78 and 108 plans.
A. Customers who sign up for our big data XO plans – XO 48, XO 78, XO 108 – can enjoy free weekend local mobile data from 12am on Saturdays to 11.59pm on Sundays.
A. Free local data on weekends will roll out progressively to all XO customers (including existing Combo XO customers). Together with other existing XO customers, you will be able to enjoy free weekend data from 31 Aug 2019 onwards.
A. Your free weekend local data will cease automatically when you recontract or change plan to a non-XO plan.
A. Yes, MobileShare supplementary lines tied to a XO plan will be able to enjoy free weekend local data. You can click here for more info on MobileShare.
A. Eligible customers can have their local data usage waived every Saturday 00:00hrs to Sunday 23:59hrs (Singapore Time). We recommend that you switch off and on (restart) your device in order to restart a new local data usage session to enjoy this benefit. This will ensure that your phone is not running any continuous background data session.
You will need to access local mobile data (3G/4G) through e-ideas/ Internet APNs. These would be the default APNs on your device if you have not changed your settings before.
A. Default settings for Singtel Postpaid smartphone customers:
APN username: e-ideas
Default settings for Singtel Mobile Broadband customers (dongles/tablets):
APN username: internet
On iOS devices, go to Settings > Cellular > Cellular Data Network > APN
On Android devices, go to Settings > Networks > Mobile Networks > Access Points Names
A. As your local data usage is waived on Saturday & Sundays, you will not see any consumed usage during that period on My Singtel app or on your monthly bill.
A. Free weekend local data will be throttled under our Fair Usage Policy. Your speed limit will be lifted on the following day.
A. Combo customers can enjoy Business Circle benefits. If you qualify for Business Circle benefits, your eligible Combo lines can enjoy free local data on Sundays, up to 20% off monthly subscriptions and keyline benefits on your primary mobile line. Mobile keyline can enjoy annual handset upgrade with early recontract fee (worth $350).
A. Yes, you may do so. However, XO plans are not eligible for Business Circle monthly subscription discount and keyline benefits. Any Business Circle monthly discount and keyline benefits will automatically cease once you have successfully changed your plan or recontracted to a XO plan. Downgrade charges (if any) applies.