1. Introduction


In conjunction with the licensing of telecommunication cable detection workers by the Info-communications Development Authority Of Singapore (IDA) and in compliance with section 29(1) of the Telecommunications Act (Chapter 323) (the Act), the administration procedures for the notification of earthworks by the contractors/principals to Singtel are as contained herein.


2. Definition


2.1 Telecommunication Cables


Telecommunication cables include copper cables of 5 pairs and above up to 4800 pairs count and optical fibre cables of 6 fibres to 96 fibres count and above.


3. Administration Procedure


3.1 The principals/contractors are required to purchase the latest plant information from Singtel at the under mentioned address for the area of intended earthworks.


Singapore Telecommunications Limited (Singtel) 
Outside Plant Engineering Divison 
375 Tanjong Katong Road, #03-00 
Blk 1 Katong Telecommunication Complex 
Singapore 437132 
Tel : 63425900 Fax : 64406305


3.2 If the plant route contains Singtel pipes, the principals/contractors have to notify Singtel in compliance with Section 29 (1) of the Act. Payment cheque and necessary documents for processing shall be submitted together with the notice.


3.3 Upon receipt of the notification (Annex 1), Singtel will respond within 7 days, from the date of receipt, with an acknowledgement of the notification or a requirement for a site visit (Annex 2, Part 1) with the principals/contractors for further discussions and consultation and to verify that the contractor has carried out the detection of Singtel plant routes properly and marked the detected Singtel plant routes in the vicinity onsite.


3.4 When Singtel is satisfied that the proper detection work has been carried out in accordance with our requirements, Singtel will issue the contractor a conditional approval (Annex 3) on the spot for the principals/contractors to proceed to dig trial holes as proposed in NCE submission, and locate and expose Singtel’s pipeline(s) within 1 month or earlier from the date that Singtel issues the conditional approval of the NCE application.


3.5 The principals/contractors must engage a licensed telecommunication cable detection worker (TCDW) to locate Singtel’s plant routes by detection equipment before commencement earthwork of digging trial holes.


3.6 The contractor will also be required to capture the GPS data of the exposed Singtel pipeline(s). Thereafter the contractor shall arrange for a site inspection (Annex 2, Part 2) which will be attended by a Singtel staff, within 3 working days, who will certify that the contractor has located and exposed the Singtel pipeline(s) in the vicinity and taken all the necessary precautions issued earlier as part of the service plan purchase and NCE application.


3.7 Once Singtel is satisfied that all our requirements have been met, Singtel will issue the final approval for earthworks within 7 working days upon notification for a site inspection of the trial hole(s) by the principals/contractors.


3.8 For the avoidance of doubt, if the contractor is unable to locate Singtel’s pipeline(s) and does not inform Singtel or seek our assistance to locate the pipe(s), the final approval for earthworks will not be issued. This is also applicable to contractors who did not dig trial hole to expose Singtel’s pipeline(s).


3.9 With Singtel’s final approval that such earthworks are permitted, the principals/contractors could proceed with the earthworks on the scheduled commencement dates.


4. Validity Period  


4.1  Trial Trench has to be carried out within 6 months of application else NCE is considered expired, no extension allowed.  Reapplication is required for expired NCE.


4.2  Approval letter issued after the trial hole inspection is valid for 6 months.  Extension is required every 6 months till project completion.


5. Submissions And Conditions


5.1 The notice shall be first emailed to "g-plansale@singtel.com" on a standard form (Annex 7.1) as prescribed by Singtel.


5.2 Submit the hardcopy of the notice (Annex 7.1) by hand to the below address within 2 days after emailing the notice:


Singapore Telecommunications Limited (Singtel) 

Outside Plant Engineering Division 

375 Tanjong Katong Road, #03-00 

Blk 1 Katong Telecommunication Complex 

Singapore 437132 

Tel : 63425900 Fax : 64406305


5.3 A processing charge of $128.40 (inclusive of 7% GST) per notice will be levied including site consultation work, site check and trial holes inspection.


5.4 Payment cheque as well as all documents necessary for Singtel’s processing of the notice must accompany the notices e.g. proposed site plan with proposed trial holes and earthworks position relative to Singtel’s plant route, work schedule and cable detection drawing by licensed TCDW.


5.5 Conditions and safety measures, if necessary, will be conveyed in Singtel’s response.


5.6 Singtel reserves the right to include additional conditions and/or modify existing conditions during the duration of  earthworks if damage to cable may occur or is likely to occur.


6. Method Of Payment


6.1 Payment is by cash or cheque made to Singapore Telecommunications Ltd.

All forms are in adobe acrobat format. You will need Acrobat Reader to view them.


7. Annex


7.1 Notification of Earthwork

7.2 Request for assistance in cable detection

7.3 Request the purchase of route plan

7.4 DOs and DON'Ts


8. Contact Person




Update on 17/03/2017