Tap & Fix

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Having difficulties troubleshooting your mobile device and home WiFi connection? Try Singtel’s diagnostic app, Tap & Fix, to resolve your technical issues quickly on your own.





  • Diagnose : Fix wrong configurations/settings on your device.
  • Convenient- Auto monitor and provide quick and easy solutions to optimize device performance.
  • Free-Download and try out the App for FREE.




  • Mobile Diagnosis

    • Device setting of Airplane mode, Mobile data, Internet settings, WiFi, Data roaming, Memory usage test
    • Auto-fixes the settings with one click (selected handsets only).
  • Notifications

    • Data roaming notification, Wrong Access Point Name notification, Disabled Mobile data notification and many more.
  • Broadband Diagnosis

    • A self help tool to diagnose home WiFi connection and propose recommendations to improve WiFi connectivity.
  • WiFi Connection Manager

    • Analyses connection speed and proposes better connection alternatives.
  • Device Information

    • Checks the device information such as: brand, model, OS version, storage capacity, IMEI and battery level.
  • Device help

    • Provides access to Singtel Device Help site which contains information on different device models such as Apple, Blackberry, HTC, LG, Nokia, Samsung, ZTE and so on.
  • Step by Step Guide

    • Provides the user with manual troubleshooting instructions that are not part of the app's auto detection.


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