MobileShare FAQs
What is MobileShare Supplementary Plan?
MobileShare Supplementary Plan is a service that allows Mobile and Mobile Broadband main subscribers to share the data, talk and text (if applicable) bundle with loved ones and/or other devices. This includes sharing of the data allocation with data add-ons such as DATA X and DataMore.
Each MobileShare subscription comes with its own SIM Card and unique phone number, allowing the MobileShare user to call, send SMS/MMS and use data just like any other Mobile subscriber. Usage by the MobileShare number is deducted from the main price plan bundle, and pay-per-use charges apply on excess traffic.
Who can subscribe for MobileShare Supplementary Plan?
Can I use my MobileShare line for data, talk and text?
What charges are applicable for MobileShare?
For each MobileShare line that you subscribe to, there will be a one-time registration fee and SIM card charge, as well as a fixed monthly subscription. Usage will be deducted from the main price plan bundle, which includes talktime/SMS/MMS/data if the main line is a Mobile line, and data if the main line is a Mobile Broadband line. Any usage in excess of the bundle by either the main line or the MobileShare line will be charged to the main line at pay-per-use rates.
Main line is a Mobile line | Main line is a Mobile Broadband line | |
---|---|---|
Monthly Subscription per line | $10.70 | $10.70 |
Contract Term | 12 months | 12 months |
Data | Free 0.5GB | Free 0.5GB |
Local Calls | - Free incoming calls - Share bundle for outgoing calls |
Pay-per-use for incoming and outgoing calls |
SMS / MMS | Share bundle | Pay-per-use |
Supplementary Lines | Up to 3 lines | Up to 3 lines |
What happens if the main line is terminated? | MobileShare line will be converted to Combo 1 (3-month contract applies) |
I have given my child a MobileShare line. How will I be charged for his usage?
For Mobile customers whose bundle includes talktime, SMS/MMS and data, the usage by the MobileShare customer will be offset from the main line bundle. Prevailing excess usage applies once you have exceeded your voice/data bundle.
For example:
Lite Plan with 100 mins talktime, 800 SMS and 2GB Data
MobileShare Plan with 0.5GB Data
Total Share: 100 mins talkitme, 800 SMS and 2.5GB Data
Excess usage will be charged at pay per use.
Mobile Broadband plan: Usage will be charged as per pay-per-use on the talktime/sms and mms. Data usage on the supplementary line will offset from the main line data bundle. Prevailing excess charges and monthly bill cap apply after customer has exceeded the free local data bundle.
How many MobileShare Supplementary Plans can I sign up for my mobile line?
Can I request for the microSIM card when I sign up for MobileShare Supplementary Plan?
Do I get to enjoy Multi-Line benefits / Birthday Treats for MobileShare Supplementary Plan?
My child has an existing mobile line. Can I sign up MobileShare Supplementary Plan under his name?
Can I enjoy Caller-ID and other Add-ons on my MobileShare line?
Can I use my MobileShare line when I travel overseas?
Can I transfer my MobileShare Supplementary Plan to someone else?
What will happen if I transfer my mobile line (Main line) to someone else?
Is there any penalty if I terminate my MobileShare Supplementary Plan?
Who is eligible to enjoy 50% discount on MobileShare Supplementary Plan subscription?
Customers who are subscribed to mio Home / Fibre Entertainment Bundle / Fibre Entertainment Bundle+ and have nominated their mobile lines are eligible to Singtel Circle Benefits. The benefit includes a 50% discount for the first 24 months for every new MobileShare Supplementary Plan subscription. The regular monthly subscription of $10.70 will apply from the 25th month onwards