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Travel Pass

Travel Pass

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What are the pre-requisites to subscribe for DataRoam Saver 30 - day Travel Pass?
You must have either an AutoRoam or Pay-As-U-Roam service and GPRS service.

Note:

You should not have the following plans

a) DataRoam Saver monthly

b) EasyData Roam
When is the earliest that I can subscribe to a DataRoam Saver 30 - day Travel Pass?
You can subscribe up to 7 days in advance.
When will the DataRoam Saver 30 - day Travel Pass be activated if I subscribed today?
It will be activated tomorrow. For e.g. If you subscribe on 23 Oct, it will only be activated on 24 Oct.
How will I be charged if I have used up my 100MB data bundle?
Excess data beyond the 100MB data bundle on preferred network will be chargeable at $0.45/MB.
How will I be charged if I do not use it on the preferred networks?
Network lock will be activated therefore you will not be able to use data on non-preferred network. However, if you decide to disable network lock and use data, you will be chargeable at prevailing data roaming rates.

Note: If you have turn off Network Lock before, you will have to manually turn on to be protected.
What happens if I subscribe to DataRoam Saver 30 - day Travel Pass in the middle of my bill cycle? Will it be subjected to pro-ration?
This plan is independent of the bill cycle. Hence your subscription and your bundled data will not be pro-rated.
What happens if I transfer my plan to someone else?
The service will be available to the transferee (Customer B). The transferee follows transferor’s (Customer A) tenure.
I have a DRS Daily plan and DataRoam Saver 30 – day Travel Pass. What is the data knock off sequence?
Data will be knocked off from DRS daily plan first, followed by DataRoam Saver 30 – day Travel Pass.
When will usage alerts be sent?
Usage alerts will be sent when data has been used up by

a) 50%

b) 80%

c) 100%
Can I have 2 DataRoam Saver 30 – day Travel Pass plans at any one time?
No, you are not able to.
When can I buy another DataRoam Saver 30 – day Travel Pass after my current plan expires?
The earliest you can buy is 1 day after your current plan expires. For e.g. your plan expires on 31 Oct. The earliest you can buy a new plan is on 2 Nov.