Wireless@SG FAQ

Where are the popular hotspots that I can access the Wireless@SG service?

The hotspots include cafes like Starbucks, Delifrance, Spinneli, DOME, Gelare café; restaurants like Burger King, Ichiban Boshi and Fiesta; public libraries, country clubs, community centres, shopping malls like Ngee Ann City, Paragon and Raffles City.


You can find the full list of hotspots here.

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How can I enjoy the Free Wireless@SG services?
All customers will be required to sign up for the service in order to enjoy Wireless@SG.
How do I connect to Wireless@SG?
  1. At the hotspot, enable your wireless networking and select "Wireless@SG" from the list of available networks.
  2. Launch your Internet browser.
  3. A login page will appear to prompt for your SingNet or Singtel Mobile User ID and Password.

    For SingNet Customers
    - Type in your SingNet Dial-up / BroadBand User ID, followed by @singnet and your corresponding password.

    For Singtel Mobile Customers
    - Your login ID is your mobile phone number, followed by @stm For eg, 91234567@stm
    - Your password is your IDEAS password or the password you received via 9434 (WiFi)
    - Click here to find out more on how to sign up for this service.

  4. Upon successful authentication, the webpage of the requested URL will appear and you will be connected to the Internet. (Note: For corporate users, it is recommended to use your Company's Virtual Private Network (VPN) when accessing corporate information and data at the wireless hotspots for added security.)
  5. To end your Internet session, type "logout." at the URL bar.
How much do I pay for Wireless@SG service?

With Singtel, the basic Wireless@SG service is FREE till 31 March 2017.


You can also sign up for the enhanced service (known as Wireless Plus 3000) at a monthly fee of $10.59. The enhanced service offers you a superior download speed of 3Mbps, thus giving you a higher bandwidth for video services.

Where can I find more information about the service?
You can find more information at the IDA's website.
What do I need to access Wireless@SG service?
You need to download the Wireless@SG Connect application. Click here.
I am an existing SingNet Outdoor Wireless Surf unlimited plan subscriber. What is the difference between the existing service and the new Wireless@SG service?

Existing SingNet Outdoor Wireless Surf unlimited plan will be renamed Wireless Plus 3000. The monthly subscription fee for Wireless Plus 3000 is $10.59, which will offer you a superior download speed of 3Mbps, thus giving you a higher bandwidth for video services.


Prices stated above are inclusive of GST.