Telephone Service Add-ons

home-digital-line

Basic VAS Pack

Basic VAS Pack

Ensure you are always reachable and be aware of who’s calling you with Basic VAS Pack, which includes the following services:

  • Caller ID
  • Call Waiting
  • Call Forward
  • Three-Way Calling

Setup Cost $10.70
Subscription Charges (every month) $4.28
Activate

Login to My Account


Benefits
  • Helpful  – Stay reachable at all times so that you never miss an important call
  • Good value  – Enjoy a suite of services for one low monthly fee
  • Multifunctional Make three-way calls, put calls on hold and forward calls when you’re away

Call Forward

Call Forward

Re-direct your calls to another telephone, pager or mobile phone when you go out.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Helpful Stay reachable at all times so that you never miss an important call
  • Versatile  – Choose to forward all calls, or forward only when your line is busy or there is no answer
  • Affordable  – Enjoy a low monthly subscription fee

Call Plus Pack

Call Plus Pack

Ensure you are always reachable and be aware of who’s calling you with Call Plus Pack, which includes the following services:

  • Caller ID
  • Call Forward
  • Three-Way Calling
  • Call Waiting
  • VoiceMail

Pay only $6.42/month for Call Plus Pack and receive a Free Motorola Twin DECT phone (worth $98)!

Call Plus Pack is a 6 months contract priced at $6.42/month (inclusive of GST).

Enjoy this offer at any Singtel shop.


Setup Cost $10.70
Subscription Charges (every month) $6.40
Activate

Benefits
  • Helpful  - Stay reachable at all times so that you never miss an important call
  • Good value  - Enjoy a suite of services for one low monthly fee
  • Multifunctional Make three-way calls, put calls on hold and forward calls when you’re away

Call Privacy Pack

Call Privacy Pack

Keep your home number private and be aware of who’s calling you with Call Privacy Pack, which includes the following services:

  • Caller ID
  • Call Waiting
  • Three-Way Calling
  • Caller Non-ID
  • Unlisted Number Service

Pay only $6.42/month for Call Privacy Pack and receive a Free Motorola Twin DECT phone (worth $98)!

Call Privacy Pack is a 6 months contract priced at $6.42/month (inclusive of GST).

Enjoy this offer at any Singtel shop.


Setup Cost $10.70
Subscription Charges (every month) $6.42
Activate

Benefits
  • Empowering  – Ensure the privacy of your calls
  • Good value  – Enjoy a suite of services for one low monthly fee
  • Multifunctional  – Know who is calling before you answer, put calls on hold and make three-way calls

Call Waiting

Call Waiting

Conduct two calls at the same time by putting one party on hold while you talk with the other.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Convenient  – Receive a second call even if you are already on the phone
  • Easy  – Switch easily between calls
  • Affordable Enjoy a low monthly subscription fee

Caller ID

Caller ID

Identify callers by displaying their phone number on your phone before you answer a call.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Activate

Call 1688 or visit any Singtel shop.


Benefits
  • Helpful  – Know who is calling before you answer and minimise the number of unknown prank calls
  • Empowering Decide which calls you want to answer
  • Affordable  – Enjoy a low monthly subscription fee

Caller ID lets you know who is calling by displaying his/her number on your telephone display or display unit when you receive an incoming call.

Some examples of display text:

Type of Call Display
Ordinary call xxxxxxxx (8-digit phone number)
Blocked Call Private
Overseas Caller Overseas
Public Payphone Payphone

Caller Non-ID

Caller Non-ID

Keep your number confidential by preventing it from being displayed on the phone of the party you are calling.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Empowering  – Prevent your number from being displayed when you call someone
  • Easy  – Activate or deactivate Caller Non-ID with a simple one-step process
  • Affordable  – Enjoy a low monthly subscription fee

Do-Not-Disturb

Do-Not-Disturb

Activate a standard message in English to inform callers that you are currently unavailable to answer the phone.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Convenient  – Automatically inform callers when you are not free to take calls
  • Easy  – Turn Do-Not-Disturb on and off with a simple one-step process
  • Affordable  – Enjoy a low monthly subscription fee

Free Number Retention

Free Number Retention

Keep your existing fixed line number when you switch to Singtel’s Home Digital Line.

 


Setup Cost $10.70
Subscription Charges FREE
Benefits
  • Convenient  – Continue to use your own familiar telephone number
  • Hassle-free  – Avoid the hassle of informing people about a new telephone number
  • Free Enjoy this handy service for free

Local Telephone Call Directory (Service 100)

Local Telephone Call Directory (Service 100)

Dial 100 to speak with an operator who can provide you with local telephone directory assistance to look up names or numbers for company and residential listings.

 

With effect of 1 April 2014, 3 free directory enquiries per month. Subsequent enquires are chargeable.


Setup Cost FREE
Subscription Charges (per usage) $0.64
Benefits
  • Helpful  – Look up names and numbers with quick and efficient service
  • Easy Simply dial 100 and tell the operator the name or number you are seeking
  • Affordable  – Enjoy low rates for successful calls

Cost:

  • 64 cents per number or name (from a Singtel fixed line)

OneM@il

OneM@il

Combine all your fixed line and mobile phone voice and fax into one mailbox and receive notifications every time a new message arrives.

NOTE: As of 27th November 2014, OneM@il will not support the eMail function.


Setup Cost $10.70
Subscription Charges (every month) $10.70
Activate

Call 1688 or visit any Singtel shop.


Benefits
  • Time-saving  – Get easy access to all your messages without having to check multiple mailboxes and accounts
  • Convenient  – Find out about new messages right away via OneM@il notifications
  • Affordable  – Enjoy a low monthly subscription fee

Phone Lock

Phone Lock

Manage the outgoing calls from your phone by selecting different types of calls to block, including IDD, BudgetCall, STD, Local and AudioLine (numbers starting with 1900).

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Empowering  – Prevent unwanted calls being made from your phone
  • Customisable Choose which types of calls you would like to block
  • Cost-saving  – Avoid paying for unwanted outgoing calls

Three-Way Calling

Three-Way Calling

Talk with two people on two different lines at the same time.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Convenient  – Conduct group calls with people in three different locations
  • Versatile Use Three-Way Calling with both local and overseas numbers
  • Affordable  – Enjoy a low monthly subscription fee

Unlisted Number (With Caller Non-ID)

Unlisted Number (With Caller Non-ID)

Protect your privacy by unlisting you telephone number and preventing it from being displayed on the receiving phone when you make a call.

Setup Cost $10.70
Subscription Charges (every 3 months) $5.35
Benefits
  • Empowering Ensure the privacy of your number
  • Comprehensive  – Remove your number from the phone book, Enquiry 100 service and electronic internet listing
  • Good value  – Enjoy a low quarterly subscription fee

Unlisted Number Service

Unlisted Number Service

Unlist your telephone number from the phone book, Enquiry 100 service and electronic internet listing.

 

With effect of 1 April 2014, Unlisted Number service will be  free of charge.


Setup Cost FREE
Subscription Charges FREE
Benefits
  • Empowering  – Ensure the privacy of your number
  • Comprehensive  – Remove your number from all listings in one shot
  • Good value  – Enjoy a low quarterly subscription fee

VoiceMail

VoiceMail

Allow callers to leave you a voice message when you are unavailable to answer your phone so that you never miss a call.

Setup Cost $10.70
Subscription Charges (every month) $2.14
Benefits
  • Customisable  – Set a personalised message for callers who reach your VoiceMail
  • Helpful  – Receive notifications alerting you about any new VoiceMail messages
  • Affordable  – Enjoy a low monthly subscription fee