Singtel Causeway Link

Redeem a FREE IRVINS Potato Chip!

Exclusive for Causeway Link Customer. Show your Causeway Link tickets at participating locations to redeem. While stocks last.

Participating Outlets:

NORTH

Kranji Mobile
960 Woodlands Rd #01-11

THH Enterprise
960 Woodlands Road #01-14

CENTRAL

Singtel Roadshow
Queens St Bus Terminal

Singtel Roadshow
Newton Circus Carpark

WEST

Singtel Roadshow
Tuas Link MRT Bus Stop

Jiosco Pte Ltd
301 Boon Lay Way #01-17

J.B.I Trading
17A Jurong Gateway Road #01-13

Double One Colour Centre
130 Jurong East St 13 #01-225

Janet Mobile
130 Jurong East Gateway #01-223

Yi Yun
135 Jurong Gateway Road #01-335

Ten Long Enterprise
135 Jurong East St 13 #01-321

Mister Mobile Jurong
132 Jurong Gateway Road #01-275

Top up at any of these shops or at our authorised mobile retailers.

hi!Tourist SIM Card

How do I check balance and validity for the SIM?
You can download hi!App (free access) or go to hi.singtel.com (free access) or call *100*1# to check your SIM card balance and expiry.
How do I call overseas?
Dial 019 <Country Code><Area Code><Tel. No.>
What if I have a problem with Internet access?
Simply ensure that your setting for APN (Access Point Name) is set to hicard in your phone’s internet settings.
Where can I find Singtel WiFi hotspot locations?
You can seamlessly connect from 4G to Singtel WiFi for your internet usage at places such as popular shopping malls, MRT stations, Food Republic and McDonald's restaurants. Click <a href="https://www.singtel.com/personal/products-services/broadband/singtel-wifi" target="_blank">here</a> to check the nearest Singtel WiFi hotspot.
How do I use data overseas?
DataRoam bundled with your hi!Tourist SIM is activated immediately upon registration of SIM card and valid for use before expiration date. If you need more data overseas, you can go to hi!App or hi.singtel.com to purchase hi!DataRoam Plans. When overseas, call *100# to activate your DataRoam Plans within 30 days from purchase. For more information on hi!DataRoam rates, click <a href="https://www.singtel.com/personal/products-services/mobile/prepaid-plans/hi-dataroam-packs">here</a>.

EZ-Link Card

What is an EZ-Link card and where can it be used?
The EZ-Link card is a contactless stored value card used mainly for public transit in Singapore. It is accepted on all public buses, MRT/LRT and selected taxis. It is also accepted as a mode of payment at more than 30,000 merchant acceptance points island-wide. For a full list of acceptance points, please visit <a href="https://www.ezlink.com.sg/use-your-ez-link-card/where-to-use" target="_blank">here</a>.
Where do I top up my EZ-Link card?
You can top up EZ-Link cards at all General Ticketing Machines at bus interchanges and train stations, TransitLink Ticket Offices, 7-Eleven and many other selected top-up points in Singapore. For a full listing, please visit <a href="https://www.ezlink.com.sg/top-up-your-ez-link/islandwide-top-up-points" target="_blank">here</a>.
What is the validity of an EZ-Link card?
Each EZ-Link card has a validity of 5 years from the date of encoding.
What if I lose my EZ-Link card? Is it refundable?
The hi!Tourist EZ-Link SIM Card once sold, are non-refundable or exchangeable for cash or any product. There will be no refund for all EZ-Link card costs and any unused value upon card loss, damage or expiry. You are responsible for the safe-keeping and usage of your hi!Tourist EZ-Link SIM card.