Manage your services with My Singtel App
Ssscale new heights with us this CNY and stand a chance to win a Singtel Sssuper Golden Number plus other attractive prizes worth over $18,000.
Draw Format and Eligibility
1. The “SINGTEL CHINESE NEW YEAR SSSUPER GOLDEN NUMBER LUCKY DRAW.” (“Draw”), organised by Singtel Mobile Singapore Pte Ltd (“Singtel”), shall be governed by the terms and conditions set out herein and/or by such terms as Singtel shall impose from time to time.
2. The Draw will run from 11 Jan 2025 00:00 hrs and will close on 09 Feb 2025 at 23:59hrs (“Eligibility Period”).
3. Prizes:
4. Draw Procedure and Selection Criteria:
a. The Draw is open to all members of the public, excluding Singtel employees, contractors, and their families.
b. Participants who sign up or recontract for the following Singtel services during the Eligibility Period, at any Singtel Shop, Singtel Exclusive Retailer outlet or Singtel.com online shop will automatically be entered into the Draw as follows:
i. Participants shall be entitled to 2 entries for the Draw if they sign up for a new contract for M phone plan or higher and 1 entry for the Draw if they sign up for a new contract for XS phone plan and S phone plan.
ii. Participants shall be entitled to 2 entries for the Draw if they recontract with upgrade to M phone plan or higher from XS or S (or equivalent) phone plan.
iii. Participants shall be entitled to 2 entries for the Draw if they sign up for a new SIM Only Plus plan or SIM Only Ultra plan and 1 entry for the Draw if they sign up for a new for SIM Only Lite plan, SIM Only Core plan. Each participant shall be limited to a maximum of 2 entries to the Draw from sign up of SIM Only plans, regardless of the total number of SIM Only plans signed up during the Eligibility Period.
iv. Participants shall be entitled to 2 entries for the Draw if they sign up or recontract on any 24-mth TV pack and 1 entry for the Draw if they sign up or recontract on any 12-mth TV pack.
v. Participants shall be entitled to 1 entry for the Draw if they sign up for any 5Gbps Enhanced Plan. (Excluding 5Gbps Entertainment Bundle). Broadband service must be installed by 9 February, to be considered a valid entry.
c. Winners will be selected by a digital draw, witnessed by an auditor and announced during the Singtel TikTok LIVE (@Singtel) on 12 Feb 2025, from 8 – 10pm (GMT).
i. Host will call the eighteen (18) lucky winners from the qualifying lucky draw pool.
a) Winners who pick up the call can pick a box and win the prize live.
b) For winners who did not pick up, the host will pick a random box for them and contact the winners offline.
c) Host will call one (1) Sssuper Golden Number Winner. In the event that the winner did not pick up, Singtel will contact the winner separately and will not redraw. The Singtel Sssuper Golden Number is worth $10,900 and the number is not transferable.
d. During the TikTok LIVE (@Singtel), there will be eighteen (18) boxes numbered 01-18, each containing a different prize label. Once a box has been picked, it will be removed from the selection pool.
e. Host will make calls during the live stream to the prize winners, and the winners will select their desired numbered box. The prize listed inside the chosen box will be awarded to them. Once a box is selected and the prize is revealed, the winner cannot choose another box.
f. One (1) box will contain a FREE up to 24 months FREE Singtel Fibre Broadband subscription. If a winner selects this box, the livestream hosts will offer 3 envelopes for the winner to choose from. Each envelope will contain 6/12/24 FREE mths of eligible Fibre Broadband Plan. There is no second picking of the envelope.
g. Only the first roll by the hosts will be considered valid and final. The hosts reserve the right to re-roll the dice in the case of an unfair or faulty roll.
h. Winner of the Singtel Sssuper Golden Number will get to enjoy one (1) FREE GOLDEN NUMBER (worth $10,900), with a NEW LINE SIGN UP on any post-paid plan. The Golden Number may not be transferred, resold or exchanged for cash. Upon plan termination, the FREE Golden Number will be forfeited. Standard mobile terms and conditions shall also apply.
i. The grand prize winner of the Singtel Sssuper Golden Number has the option to decline/forfeit the number. If the winner chooses to forfeit the prize, no alternatives will be offered and the winner may not pick another box.
5. Winners of the Draw will also be notified by Singtel via the email address in the Service agreement and the collection of prizes will be facilitated between 13 February – 30 March 2025.
a. Acknowledgement form will need to be endorsed by the winner upon redemption of the prize. They would need to use their original ID document or passport for redemption and redeem the prize within the collection period specified by Singtel.
b. If a winner does not redeem their prizes within the stated collection period or fails to comply with any instructions specified by Singtel, the winner's prize will be forfeited and Singtel will be entitled to select another winner in accordance with the process described above.
6. Singtel reserves the right to replace the prize with an alternative prize if circumstances beyond Singtel's control makes it necessary to do so.
7. Singtel reserves the right to hold void, cancel, suspend, or amend the Draw where it becomes necessary to do so.
General
8. Each participant shall fully indemnify and hold harmless Singtel and each of their respective divisions, affiliates, subsidiaries, parent, directors, officers, employees and agents, and all others associated with the development and execution of this Draw (collectively, the “Indemnified Parties”) from any and all claims, damages, losses, demands, causes of action, proceedings, expenses (including without limitation reasonable attorneys’ fees), and/or liabilities resulting or arising from or connected with, or claimed to have arisen, resulted from or be connected with:
(i) the participant’s submission, participation, attempt to participate, or inability to participate, in the Draw;
(ii) submission and/or use by the Indemnified Parties of any submission (and/or any parts thereof);
(iii) the participant’s failure to comply with any one or more of these Draw rules or any applicable laws, rules or regulations;
(iv) the unauthorized use by the participant of, as applicable, the name, likeness, voice, work product, brand, trademark, logo of any person or entity;
(v) the breach or alleged breach of any warranty, representation (including, without limitation any eligibility-related representation) or covenant made by the participant in connection with the Draw;
(vi) acceptance and/or use of any Prize, if any;
(vii) any right or benefit granted by the participant to Singtel in connection with the Draw; and/or
(viii) the participant’s negligence, wilful misconduct, violation of any applicable laws, rules or regulations or these Draw rules, or his or her violation of any third party’s intellectual property, privacy, publicity or other right.
9. Participants release each of the Indemnified Parties, from and against any and all liability with respect to or in any way arising from this Draw and the awarding and use, misuse or possession of any prizes, including liability for personal injury, except where prohibited or limited by law.
10. Singtel, its agents or distributors will not in any circumstances be responsible or liable to compensate any Draw winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize or participation in this Draw except where it is caused by the negligence of Singtel, its agents or distributors or that of their employees. The participant’s statutory rights are not affected.
11. Personal Data Collection and Disclosure:
(i) By entering the Draw, participants agree and acknowledge that all personal data submitted may be collected, processed, stored, disclosed or otherwise used by Singtel and its affiliates for the purposes of conducting and administering the Draw and is subject to Singtel Data Protection Policy (https://www.singtel.com/data-protection) and Singtel General Terms & Conditions (https://www.singtel.com/terms-general).
(ii) Participants consent to and authorize Singtel to use at its sole discretion, without further compensation to the participants, any of their names, addresses, personal details, photographs, videotapes or any likeness of them for packaging, promotional, advertising, marketing and/or publicity purposes (where not prohibited by written law).
12. Each participant agrees that collection of personal data including participant’s name, contact number, email address and personal identification such as pictures shall be needed for Singtel’s and Singtel partner’s usage to facilitate contestants’ participation of this Draw.
13. The collection of personal data is carried out with the sole purpose of delivering the Draw prizes to the winners. If you provide us with personally identifiable data, we will not share your data with anyone or any entity, except with a third-party courier tasked with delivering the prizes to the winners, in which case only necessary data will be provided.
14. The winners consent to the publishing of their names on Singtel’s websites, and to the release of their personal data to a third-party courier service for the delivery of prizes.
15. Singtel accepts no responsibility for entries lost or not successfully completed and/or delivered to Singtel’s mailbox due to a technical fault, malfunction, delay, overload, interruption; computer hardware or software failure; satellite, network or server failure of any kind.
16. Singtel, its agents or distributors will not in any circumstances be responsible or liable to compensate any winner or accept any liability occurring as a result of the nonavailability of the winner to receive the prize at the time of delivery.
17. The decision of Singtel regarding any aspect of the Draw is final and binding, and no correspondence will be entered into about it.
18. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry into the Draw. Singtel in its sole and absolute discretion reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
19. Singtel in its sole and absolute discretion reserves the right to hold void, cancel, suspend, or amend these terms and conditions.
20. Singtel has the right to disqualify any participant who fails to abide by these terms and conditions or for any or no reason at any time without any liability whatsoever.
21. For any inquiries on the Draw or withdrawal of consent in respect of any of the aforementioned matters, please email g-contest@singtel.com. Should you withdraw your consent to our use of your personal information, you will not be able to participate in the Draw.
22. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this Draw, in particular that relating to the prizes, are the property of their respective owners. Singtel and its affiliates and contractors are not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.
23. This Draw shall be governed by Singapore law and each participant agrees to submit any claim, dispute or controversy to the non-exclusive jurisdiction of the courts of the Republic of Singapore.
- END OF TERMS & CONDITIONS-
