Terminate before contract term

Terminate before contract term

Terminate after contract term

Terminate after contract term

Charges Not Shown on Bill

I have recently changed my plan. Why is the new plan not reflected in my bill yet?
Your bill was processed before your new plan had been activated. The subscription charges for your new plan and the refund for the subscription of your old plan will be reflected in your next bill.

Calculation of Charges

I have recently changed my subscription plan. How will my charges be calculated?
To see how the new subscription charges are calculated, please refer to the "Changed Plan/Re-contract" bill explainer page.

Higher Bill Charges

Why is there a change in my bill charges?
An upgrade or change of your service results in partial month charges for new services & a refund for the old service.<br>For examples on calculation of charges for change of plans, please refer to the “Changed Plan/Re-contract” section.
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