Unsubscribe from broadband add-ons

1. Log in to My Singtel app.

Log in with OnePass on My Singtel app.

2. Upon logging in, if your Broadband service is not shown as default, tap on your account number to switch services.

Tap on view my services to switch to broadband service.
Tap on your broadband service.
Check that your Broadband ID is displayed on your dashboard.

3. Tap on My add-ons.

Tap on my add-ons.

4. Tap in to your add-on details and unsubscribe.

Choose the add-on you would like to unsubscribe from.
Tap on Next: confirm unsubscription to continue.

5. Tap Yes, proceed to confirm. Review any additional information if applicable.

Tap “Yes, proceed” to unsubscribe.

Once you have successfully unsubscribed from the add-on, an updated Service Agreement will be emailed to you. This change will be reflected within your next 2 bills.

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