Voice Biometrics

What is Voice Biometrics?
Voice Biometrics is a secure form of authentication that validates your identity by your unique voice characteristics.
How is Voice Biometrics better for me?
Voice Biometrics lets us confirm your identity securely and quickly, so we can seamlessly assist you.
How do I enrol to Voice Biometrics?
Call us at 1688 and our friendly contact agent will assist you with the Voice Biometrics enrolment.
Do I have to pay for Voice Biometrics?
Voice Biometrics is provided to you for free.
Is Voice Biometrics secure?
Yes, Voice Biometrics is secure as it collects your unique voice characteristics (also known as “voice print), which is as distinctive as your fingerprint.
Can I use a different language for Voice Biometrics?
Yes, Voice Biometrics works with any language.
Is Voice Biometrics made mandatory for all Singtel Customers?
No, enrolment to Voice Biometric is optional.
Can anybody enrol Voice Biometrics on my behalf?
No, enrolment to Voice Biometrics can only be made personally by the customer.

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