Business traveller tips: Finding the right data roaming pack

1 November 2019 | SMB, Digitalisation, Mobility | 5 min read

As an SMB in Singapore, you need not limit your customer base to the island city-state. You have potential customers in Southeast Asia and even in other regions across the globe. 

Travel provides opportunities to network with fellow professionals, connect with potential customers, and get a sense of what’s happening in your industry in other locations.

But business trips can also be stressful, especially when you need to stay connected. Buying new SIM cards for each country you’re travelling to isn’t practical, and it means you can’t be contacted on your regular business number. Moreover, figuring out how mobile services work and the costs in different countries can be confusing and frustrating.

Voice and data roaming ensures you’re always connected—no matter where you’re working from. Aside from that, roaming offers these advantages:

• Convenience: Roaming helps you avoid the maze of mobile providers and new numbers when you’re operating out of another country. Keep in touch using your regular business number while you travel overseas.
• Seamless connection: With roaming, there’s no fretting over finding a Wi-Fi hotspot or asking for passwords. When you switch on roaming upon reaching your destination, you’re already connected.
• Work on the go: You won’t need to worry about missing emails, an important phone call, or a client meeting. Roaming enables you to work wherever you are.
• Affordable: Roaming packages are a lot cheaper these days. Plus, at a set price you know what to expect when the bill arrives.

SMBs can go global with Singtel’s international roaming services. The wide coverage of over 500 roaming networks allows you to call, surf, and share in more than 200 destinations worldwide. There are various voice roaming plans and data roaming packages to suit your needs—whether you’re on a one-off business trip, travelling on a budget, or flying frequently.

The right package depends on the nature of your overseas business:

• For one-off business trips: If you aren’t a frequent traveller or only go on one-off business trips, opt for Singtel’s DataRoam daily plans offering a daily subscription for 100 MB or unlimited data. You can even stay connected while you’re up in the air with our in-flight unlimited data plan.
• For regular business travel: Regular business travellers can choose from our monthly packages. With Singtel’s voice roaming plans, you can use up either 30 minutes or 60 minutes per month. Meanwhile, with monthly data roaming plans, you have unlimited data coverage for your most frequently visited destinations. Monthly data roaming plans also come with a network lock feature, preventing you from roaming on non-preferred networks, thereby protecting you from bill shock.
• For budget travellers: For travellers on a budget, Singtel offers various ReadyRoam plans for affordable data roaming in up to 81 destinations. Control your roaming charges and pay only for the gigabytes you need.

If you’re having trouble deciding what roaming plan is best for your business, Singtel Business’s chatbot, Anna, can recommend the most relevant plans and activate them for you. Anna is a WhatsApp chatbot that enables Singtel Business mobile users to check on their account balance information, local data, and data roaming services.

Designed to be conversational, Anna makes it easy to manage roaming services anytime, anywhere. With its smart roaming recommendation feature, Anna allows users to specify up to five destinations, then suggests the best roaming plans that cover those destinations, and users are able to directly transact via WhatsApp. If your businesses has an employee acting as the main point of contact for multiple business lines, they can use Anna as long as they have the necessary credentials to authenticate themselves.

To start chatting with Anna, just add +65 6221 1606 and say "Hi"! If you're reading this from your mobile phone, you can click here to start a conversation with Anna.

By choosing the right roaming package SMBs can stay on top of business anywhere in the world. It takes a lot of stress out of business travel and allows you to focus on the job at hand.