Unified Communications (UC) adds voice communication to the mix. By adding UC, employees are able to make and receive phone calls with a fixed-line number on Teams. This allows your staff to be contactable regardless of location for enhanced customer service and support, as well as better communication with external parties such as clients, partners, suppliers and vendors.
With the launch of Teams UC Direct Connect, customers can now run a complete end to end MS business solution including voice, collaboration and communication tools, with reliable service provided by Singtel.
The UC Connector is securely connected and cloud-based, requiring no on-premises equipment. Moreover, it integrates seamlessly with Teams, so you can call, chat, collaborate, and meet with ease under a single platform, in and out of the office.