Key takeaways
- No-code or low-code platforms enable businesses to build their own apps or websites even without coding knowledge.
- The sharing economy can help SMBs improve their processes.
- Focusing on convenience and simplicity, and personalising or customising offerings allows SMBs to attract and engage new customers and foster loyalty among existing ones.
- Dependence on location is waning, and businesses need to go beyond where they are to broaden their reach.
No-code or low-code platforms
Expansion of the sharing economy
Convenience and simplicity of service
Personalisation and customisation
Location independence
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