Video conferencing made simple for the modern business
Singtel BizConference, a Liquid Infrastructure ™ business video conferencing service that enables productive and impactful virtual meetings. Powered by Zoom, it combines innovative cloud and video conferencing technologies, offering an intuitive and versatile solution.
Benefits
High quality virtual conferencing
BizConference provides a consistently excellent business meeting experience with its worldwide cloud coverage and support for HD video and voice conference calls.
Exceptional usability
Improve productivity with an industry leading collaboration toolkit and the ability to join business video conferencing meetings from any device (smartphone, desktop, VC room systems, telephone dial-in).
Take control
Empower end-users and IT teams with business video conference tools that maximise meeting productivity and troubleshooting efficiency.
Features
Immersive video conference meetings and chat for business
Meet or host business conferences in HD video and audio with meetings expandable up to 1,000 participants, coupled with persistent, cross-platform chat and file sharing.
Industry-leading collaboration features
Co-annotate on shared screens, share files, poll participants, breakout for small-group discussions.
Intelligent bandwidth optimisation
Reactive QOS and compression technology ensures optimal audio and video quality even when on a poor Internet connection with high packet loss.
Cloud recording and AI-generated transcripts
Record meetings to the cloud, ready for sharing anytime. Advanced license also comes with AI-generated transcripts of meeting audio.
Insightful reporting and dashboard
Generate reports to track usage, poll results, and guest registrations. Advanced license also comes with access to a live statistics dashboard for admins to troubleshoot effectively.
Secure communications in the cloud
The BizConference cloud has global data centre coverage for optimal connectivity, and end-to-end AES 256-bit encryption can be enabled for meetings.
How it works
BizConference is a video conferencing platform fully hosted on the cloud, which gives business conference call participants the flexibility to join a meeting from a range of devices - from desktop and mobile apps, from their VC room systems, and even by telephone dial-in.
The worldwide coverage of the BizConference cloud and its intelligent bandwidth optimisation technologies delivers the best possible experience in every meeting.
With access to insightful reports and a live statistics dashboard, IT teams can also monitor usage and troubleshoot issues more effectively.
Do more with BizConference add-ons
Address all your video conferencing needs with these add-on solutions
Conference room connector
BizConference can connect H.323 and SIP-enabled VC systems to the cloud, meaning you and your meeting participants can leverage existing hardware to join BizConference meetings.
BizConference rooms
To complement BizConference's virtual meeting spaces, transform any office area into a physical collaboration workspace using your preferred off-the-shelf hardware, supported by the same, dependable BizConference software and cloud infrastructure
Webinars
Extend your reach with BizConference webinars - packed with features like a Q&A mode, integrations with CRM systems, and registraton/attendance reports for enhanced audience engagement and more efficient lead generation.
Expanded meeting capacity and cloud storage space
Subscribe to flexible add-on plans that allow users to host larger meetings and store more meeting recordings in the cloud
Why Singtel
One stop provider
Singtel offers exclusive deals and packages on a full suite of services for all your IT needs.
Single bill
Multiple products, customers and countries in a single bill.
End-to-end support
Comprehensive support with experienced personnel backed by a 24/7 customer help desk.
Frequently asked questions
What is the service scheme for Singtel BizConference service?The Singtel BizConference are charged on a monthly recurring basis with a one-time installation charge. The minimum contract term is 12 months with 100% PTC and termination notice of one month is required.
What is the minimum subscription period?
The minimum subscription period for customers signing up at list price is 12 months. The minimum subscription period for customers signing up on a promotional basis is min 24 months, after which, prices will revert to list price until the contract is renewed.
Besides monthly recurring charges (MRC) for the base Meetings plans and add-ons, are there other charges that I might incur?
You will only incur pay-per-use (PPU) charges if your account exceeds the allocated cloud recording storage space (charged per GB), or if Premium Audio telephone numbers are used by meeting participants (charged per minute, can be disabled by host/admins from BizConference Portal).
Can I assign the add-ons I have purchased to individual users?
The Large Meetings and Webinars add-ons can be assigned to chosen users through the BizConference management portal. Other add-ons like Extra Cloud Storage and Conference Room Connector are shared resources for all users in the account.
Do I need to be a Singtel Broadband/Mobile customer before I can subscribe for and use BizConference?
No, BizConference is provided as-a-Service and you will be able to use it as long as the host’s and participants’ device have access to a good internet connection.
What is the provisioning lead time for Singtel BizConference service?
Service provisioning lead time for new account and/or add on VAS, service provisioning lead time is 5 working days. To add/delete/update existing license account, the customer’s appointed account administrator can make changes to account via BizConference web portal.
Who can I contact for help if I experience issues with my BizConference service?
For urgent technical troubleshooting, you can contact Singtel Service Desk at 1800 788 0022 / +65 6788 0022 or email to gcsc@singtel.com. The Service Desk operates 24x7.
Do I need to buy special conferencing equipment to use BizConference?
BizConference is a cloud-based service, meaning you do not need to maintain your own conferencing servers/gateways/bridges. To use BizConference for video meetings, users need a PC/smartphone with the recommended system requirements:• An internet connection – recommended bandwidth: 1.5Mbps up / 1.5Mbps down• Speakers and microphone – built-in or USB plug-in or wireless Bluetooth
What PC operating systems (OS) are compatible with BizConference?
Mac OS X with MacOS 10.6.8 /(Snow Leopard) or later / Windows 10 / Windows 8 or 8.1 / Windows 7 / Windows Vista with SP1 or later / Windows XP with SP3 or later / Ubuntu 12.04 or higher / Mint 17.1 or higher / Red Hat Enterprise Linux 6.4 or higher / Oracle Linux 6.4 or higher / CentOS 6.4 or higher / Fedora 21 or higher / OpenSUSE 13.2 or higher / ArchLinux (64-bit only)/ Dual core 2GHz processor with 4GB RAM or better
What smartphone operating systems (OS) are compatible with BizConference?
Operating System - 1.) iOS 7.0 or later – iPhone 4 or later, iPad Pro or later, iPad Mini or later, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera. 2.) Android 4.0x or later 3.) Any 1 Ghz single core processor or better