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Benefits

device
All devices covered
Replace any mobile device.
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Swop 1 device free
1st swop within your contract period is free.
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Fast delivery
Next business day delivery to your doorstep.

Enterprise Device Care Plans

Enterprise Device Care Enterprise Device Care Lite
• 1 free swop every 12 months. • 1 swop every 12 months. Swop fees apply.
• First swop is free. • 1 device refresh every 12 months. Fees apply.

How to sign up

  1. You can add Enterprise Device Care when you buy a new mobile device from us and sign up for new corporate mobile line.
  2. You may also add on when your re-contract your existing line.
  3. For details, contact your Customer Service Executive or Sales Manager.

How to make a service request

  1. Download service request form (pdf).
  2. Fill out the Form and affix your company stamp.
  3. Recipient indicated on the Form will be contacted for request verification and delivery arrangement.
  4. Swop fee will be payable from 2nd swop onwards for Enterprise Device Care Plan. For other plans, fees may apply.
Handset RRP* (excluding GST) Swop Fee** (including GST) Device Refresh (Including GST)
S$2,000 or more (Foldable Devices only) S$500 $299
S$2,000 or more (Non-Foldable Devices only) S$300 $79
S$1,500 to S$1,999.99 S$260 $79
S$1,000 to S$1,499.99 S$170 $79
S$600 to S$999.99 S$150 $79
S$599.99 or less S$80 $79

* Based on Handset Recommended Retail Price, exclusive GST, on the date when you purchase a new mobile device from us.

** Singtel may amend swop or device refresh fees anytime.

When will my swop device be delivered

Swop request received time Delivery time*
Mon - Fri, midnight to 2:00pm Before 6:00pm, same day
Mon - Fri, 2:00pm to midnight Next business day before 6:00pm
Weekend and Public Holiday Next business day before 6:00pm
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