Retain your SMS to meet compliance requirements

Enhance customer service and meet regulatory requirements by recording messages in real time with Singtel Mobile Message Recording.

Benefits

Multi-solution options

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On premise or cloud based.

More control and transparency

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Stay compliant and meet regulatory requirements on mobile message recording.

Improve customer service

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Boost customer service and ease dispute resolution with traceable communication trails.

Features

Network-based recording

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SMS messages are routed directly from Singtel mobile network to your data storage.

High compatibility and easy integration

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Works with any device and operating system.

No new mobile numbers

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No SIM cards or new mobile numbers are required if you are existing Singtel Business Plan subscriber.

Who is this for?

  • Businesses, such as financial institutions, that need to meet regulatory requirements.
  • Businesses that wish to enhance dispute resolution and improve customer service quality by tracing customers interactions