Increase efficiency and compliance for business messages and calls.

Singtel MultiLine enables you to eliminate your communication data silos, communicate compliantly, and connect to your critical workflows to deliver superior client experiences.

Benefits

Carrier-grade quality

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Patented technology ensures the highest service quality globally, across all communication channels (cellular, data, and WiFi) and carrier networks.

Enhance productivity

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Optimise your CRM experience, streamline workflows, and increase productivity with seamless integration between your MultiLine solution and CRM.

Seamless integration

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Build a best-in-class communication stack by seamlessly integrating a secure communication layer across critical business tools.

Derive client insights efficiently

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Automatically capture client communications inside CRM. This fosters deeper client relationships and powers insights on communications data.

Features

Call controls

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Supports Do Not Disturb, call blocking, call transfer, three-way conference, sequential dialing, simultaneous ring and more.

Multi-functional controls

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Supports three-way conference, simultaneous ring, scheduling of calls to go to business voicemail after working hours, and more.

Business voice

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Provides a separate business number on a personal or corporate device through an application. Work over any device with built-in productivity and compliance features.

Business text messaging

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Communicate with your clients on preferred channels to increase satisfaction and engagement.

Voice and text capture

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Built-in voice and text capture keeps official records of conversations, which complies with industry regulations and helps improve customer service.