• Multi-SIM is based on the 3G circuit-switched voice technology; hence voice service will not be available when 3G network is phased out.
• Multi-SIM users are also not able to sign up for 5G VAS, as 5G supports only the newer IP-based VoLTE voice service (Example: HD Voice, Wifi Calling, and NumberShare).
• Singtel has stopped selling Multi-SIM since 2014 in view of the technology limitation. As Singtel moves towards offering our full base with 5G services, it is imperative for Singtel to plan for the closure of Multi-SIM, to streamline and offer new services.