A. IDD 001 is Singtel's premium grade international direct dial call service that gives clear, reliable and instant connection to destinations worldwide.
A. IDD 001 calls are charged in 60-seconds block.
A. Just follow these simple steps:
A. If your application is approved, your Singtel IDD facility will be activated the working day after we receive your application form.
A. Charging will be according to your usage of Singtel international call services.
A. Your monthly bill will list all overseas calls made within the billing cycle. It will include detailed information like date and time of call, the overseas number called, the duration of each call, and the cost incurred for each call. If you have questions about your bill, please call 1688.
A. You can call the following toll-free numbers:
Overseas Directory Assistance: 104
Fixed Lines: 1608
Business Mobile Lines: 1606
Consumer Mobile Lines: 1688
A. IDD access code 004 will cease effective 1 April 2010.
A. Yes, we will place a Notice on our website (effective 1 Sept 2009). We will send letters each month to all customers who have used the Service from March 2009 to date. (I.e. from Mar 09 to Mar 2010). Letters will be sent from the month of October 2009. Business customers who have used the Service from March 2009 to date will be informed by their Account Managers.
A. Customers will receive a voice announcement to advise that that the service is no longer available.
A. As part of a periodic review of the International Telephone services, it is no longer viable to support the service due to continued low usage. In addition, as we are replacing our Switching Equipment, our vendors are not able to support CDA service.
A. There is no alternative service that caters to CDA. Currently, no other Operator (FBO) in Singapore provides this service.
A. Please refer to your Singtel bill. Details of date and time of call(s), called number(s) and duration are available in the bill.
A. Customers will still be able to make International calls via IDD 001 service.