A. STD 020 is Singtel's premium grade direct dial service for customers who demand high-quality calls and assurance of instant access to Malaysia.
A. Each STD 020 call is charged in blocks of $0.10. Each block allows for a certain amount of talktime depending on the town/city or number called.
A. If your application is approved, your Singtel IDD facility will be activated the working day after we receive your application form.
A. Singtel fixed telephone line users may activate the Phone Lock facility to block STD 020 calls.b.Non-Singtel telephone line users should contact the service provider to request the equivalent of Singtel's Phone Lock facility.
A. No. To block STD 020 calls from your telephone line, you need to activate Phone Lock for STD 020.
A. Your monthly bill will list all overseas calls made within the billing cycle. It will include detailed information like date and time of call, the overseas number called, the duration of each call, and the cost incurred for each call. If you have questions about your bill, please call 1688.
A. Your remaining domain registration term with SGNIC which you had paid to your existing Registrar will not be forfeited. Upon successful transfer of your domain name, we will extend your domain registration term by another 1 year or 2 years (depending on the plan selected during application) prior to the expiry of your term with SGNIC.