Manage your services with My Singtel App
1. On My Singtel app, tap on My add-ons. Check if you have AutoRoam or Pay-as-U-Roam.
2. If neither are listed, tap Browse to get Pay-As-U-Roam.
This allows you to connect to Singtel's roaming service when overseas with any roaming plan you subscribe to.
1. Enable data roaming on your phone via mobile data settings.
Go to your device Settings > Connections > Mobile Networks > Data Roaming.
Go to your device Settings > Mobile Data > Mobile Data Options.
1. On My Singtel app, tap Roaming at the bottom of the page.
2. Tap the gear icon and ensure that Data Roaming (Network) is enabled.
For Android
Go to your device Settings > Connections > Mobile Networks > Access Point Names (APN).
If APN is different, tap on the menu icon with 3 vertical dots, Reset to default and ensure the following is correct.
APN name: e-ideas
Password: 65ideas
Go to your device Settings > Mobile Data > Mobile Data Network > APN.
Check to ensure the following is correct
APN name: e-ideas
Password: 65ideas
Switch to Singtel’s preferred network depending on your destination and update manually.
1. Go to your device Settings > Connections > Mobile Networks > Network operators.
2. Tap Select manually to choose your preferred network.
1. Go to your device Settings > Mobile Data > Network selection.
2. Disable Automatic and select your preferred network.
Once you have completed the steps above, restart your phone by switching the power off and on.
