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Do I need to pay any registration fees or monthly subscription?
How long does it take to activate Singtel IDD facility?
If your application is approved, your Singtel IDD facility will be activated the working day after we receive your application form.
How will I be charged if I use Singtel international call services on my Starhub / M1 line?
Singtel will only bill you for your usage of Singtel international call services.
How can I be sure that I will be billed accurately for all overseas calls made?
Your monthly bill will have a list of all overseas calls made within the billing cycle. It will include detailed information such as the date and time of the call, the overseas number called, the duration of each call, and the cost incurred for each call. If you have questions about your bill, please call 1688.
Who do I call if I have a question or wish to report a fault?
You can call the following toll-free numbers:
- 1606 (Business customers)
- 1688 (Residential customers)
- 1688 (Singtel Mobile customers)
- 104 (Operator-assisted)
- 1608 (Telephone lines - Business and Residential)
- 1688 (Singtel Mobile)