How it works (Step-by-step Guide)
Step 1: Download hi!App from App Store or Play Store. (FREE 500MB for all new hi!App downloads)
Step 2: Select ‘Rewards’ tab and click ‘JOIN NOW’ to get started!
Step 3: Start collecting coins with every top-up *(excludes top-ups purchased using your main account balance)
Then swipe right to browse our rewards catalogue!
Get enough coins, select ‘Redeem’, then ‘Confirm’, and the rewards will be credited into your account immediately!
Get enough coins, select ‘Reserve’, then ‘Confirm’, and finally ‘Redemptions’ for full details of our next Rewards Redemption Event.
Download the latest version of hi!App now to join hi!Rewards!
hi!Rewards Redemption Events
Frequently Asked Questions
Eligibility & Mechanics
Who is eligible for the hi!Rewards programme?All Singtel Prepaid customers are eligible for this programme. Customers will have to opt in before they can start accumulating coins and redeeming rewards. New Singtel Prepaid customers (after 31 Dec 2017) will have to top up at least once in order to join hi!Rewards. They can only begin accumulating coins and redeeming rewards in the next calendar quarter.
Who is eligible for the welcome gift?New customers who purchased a SIM card after 31 December 2017 will be credited with a welcome gift (30 days of Free Incoming Calls) if they opt in during the same calendar quarter*. *The calendar quarters are defined as Jan-Mar, Apr-Jun, Jul-Sep, Oct-Dec.
How do I earn coins?You can earn coins with every top-up (S$1 = 1 coin). You will not be entitled to earn coins for purchases of top-ups via your Singtel Prepaid Main Account.
Do my coins have an expiry date?Yes. All unused coins will expire on 31 December 2018.
What can I redeem with my coins?You can choose to redeem Singtel Prepaid rewards (local minutes, local data and bonus talktime) as well as premium items from our partner brands. While premium items are limited to one redemption per calendar quarter, there is no cap on the number of Singtel Prepaid rewards as long as you have sufficient coins.
Singtel Prepaid Rewards
Premium Items (Partner Rewards)
How do I redeem a premium item or Partner reward?
- First, reserve your selected premium item or Partner reward via hi!App.
- After which, make your way down to our next redemption event, show your hi!App screen to our staff and pick up your selected reward.
When do I have to select my premium item and when are the redemption events?
Who are your Partner brands?Cotton On, Gain City, Japan Home, Rimmel and Royal Sporting House. We are constantly looking to establish more partnerships to bring you better rewards.
What if I can't make it for the redemption events?We will have 2 redemption events per quarter so we hope to see you there. If you are unable to make it for both events, you may wish to redeem our Singtel Prepaid rewards which will be instantly credited to you.