Do I need a username and password to connect?
You do not need a username and password to connect to Wireless@SG. When your EAP-SIM supported device is within the coverage area and the Wi-Fi radio is on, it will be connected automatically.
Do I need to register my Singtel Postpaid SIM card before I can use the service?
No registration is required to enjoy the service.
If my device is currently connected to 3G or 4G and my Wi-Fi is on, will it be switched to Wireless@SG when I am within the coverage area?
Yes, your device will automatically connect to Wireless@SG.
My Wi-Fi connection is slow, what can I do?
You can switch back to your mobile connection by switching the Wi-Fi radio to 'off'. You could have been experiencing a slower connection due to a weaker signal.