How does it work?​

Found a lower price?

How Singtel's Best Price Promise work: Step 1 - Found a lower price of the phone you're planning to purchase?

<p style="text-align: center;">&nbsp;</p> <p style="text-align: center;">Saw a lower price at an <a href="https://www.singtel.com/personal/products-services/lifestyle-services/best-price-promise/tnc" target="_blank">Eligible Retailer</a>? No worries we got you. Simply present screenshot with a valid URL showing the lower price, date and time. ​</p>

Validate your claim​

How Singtel's Best Price Promise work: Step 2 - Validate your claim with our Chat agents or submit a claim via our form. Alternatively, speak to our friendly staff in stores.

<p style="text-align: center;">&nbsp;</p> <p style="text-align: center;"><b>Shopping online? ​</b></p> <p style="text-align: center;">Speak to our&nbsp;&nbsp;<a href="https://api.whatsapp.com/send?phone=6590181688&amp;text=WABESTPRICE" target="_blank">Chat Agent</a>&nbsp;on Whatsapp to assist you. Alternatively, feel free to submit a <a href="https://www.singtel.com/personal/products-services/mobile/eform/best-price-promise" target="_blank">claim</a>&nbsp;to validate the lower price.​<br> &nbsp;</p> <p style="text-align: center;"><b>Shopping at your nearest Singtel Shop or Exclusive Retailer? ​</b></p> <p style="text-align: center;">Let our friendly staff assist you in validating the lower price.​</p> <p style="text-align: center;">​</p>

Get your item at the best price!​

How Singtel's Best Price Promise work: Step 3 - Get your price match after your request has been reviewed and processed

<p>&nbsp;</p> <p style="text-align: center;">Once your claim for the lower price is validated, we’ll price match it accordingly. You can now purchase your item at the best price, with MORE SAVINGS. Hooray!​</p>

Eligibility​

The Best Price Promise applies to selected mobile phones without a mobile plan. The phone from eligible retailers has to be identical in model, storage capacity and colour to the one listed at a lower price. We will match any lower prices from eligible retailers.​

FAQs

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