The petrol vouchers promotion is only valid for NEW customers insuring vehicles not more than 8 years old. Please click here for the full terms and conditions.

Why buy Singtel Car Protect?

Underwritten by Great Eastern, enjoy comprehensive coverage for you and your loved ones on the road.

Among the highest in the market for personal accident coverage

Up to $120,000 for yourself and $50,000 for your passengers in an event of an accident.

As low as $0 repair excess

Enjoy waiver of up to $500^ of the repair excess on your first claim, when you visit any of Great Eastern General's authorised workshops.

24/7 emergency assistance

Contact our 24-hour towing helpline 6535 0511 in the event of an accident, if towing services are required.

Coverage for named drivers

Add named drivers* in your policy with ease when you purchase Singtel Car Protect online. T&Cs apply.

*Adding of named drivers may require further review. If you need further assistance, please click here to get a custom quote.

Get my quote

View our car insurance plans

Get your Car Insurance coverage with more savings

Guaranteed $200 petrol vouchers or more!

Enjoy complimentary vouchers with any plan sign-up. ^T&Cs apply.

Discount on new tyres

Enjoy up to $80 off a set of 4 new tyres/rims at Hock Seng Wah Tyres Trading*.

Find out more

Refer and earn

Both you and your referred friend can enjoy $20 petrol vouchers each with every successful referral.

Refer a friend

Offset your fuel expenses with $200 complimentary petrol vouchers, or more!

Premium amount	Promo
Up to $1100	$200
Above $1100	$240

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^Promotion T&Cs:

Valid from 19 Mar to 31 May 2025 for new Singtel Car Protect customers.
Customers who choose not to renew their existing Singtel Car Protect policy, and instead purchase a new policy through Singtel’s website, will not be eligible.
Customers must not have cancelled their Singtel Car Protect policy during the validity period.
The insured vehicle must not be more than 8 years old.

For the full terms & conditions, please click here.

Own an Electric Vehicle?

Take comfort in having your preferred workshop to repair your vehicle and 24/7 roadside assistance. Enjoy coverage for your private charging station and home contents due to fire with Singtel Electric Car Protect.

Find out more

Car Insurance plans to suit your needs

Plan type

Value Plan

No-frills plan covering you for liabilities towards a third party, and your car.

Recommended

Essential Plan

Comprehensive plan covering you for liabilities towards a third party, your car, plus yourself and unnamed drivers authorised or permitted by you to drive the vehicle.

Premium Plan

360-degree plan covering you for liabilities towards a third party, your car, plus yourself and unnamed drivers authorised or permitted by you to drive the vehicle. Repairs may be made at any workshop of your choice.

Damage to someone's property
(up to $5,000,000)

Value Plan

Essential Plan

Premium Plan

Accidental loss or damage by
accidental causes
(up to market value)

Value Plan

Essential Plan

Premium Plan

Loss or damage by fire or theft

(up to market value)

Value Plan

Essential Plan

Premium Plan

Death or injury to third party
(unlimited)

Value Plan

Essential Plan

Premium Plan

Personal accident benefits for
the driver
(up to $120,000)

Value Plan

Essential Plan

Premium Plan

Personal accident benefits for
your passengers
(up to $50,000 for each passenger)

Value Plan

Essential Plan

Premium Plan

Get repairs done at your
preferred workshop

Value Plan

at authorised
workshop only

Essential Plan

at authorised
workshop only

Premium Plan

Towing due to accidents
(up to $300)

Value Plan

Essential Plan

Premium Plan

Loss or damage by flood or a natural disaster*
(up to market value)

Value Plan

at authorised
workshop only

Essential Plan

Premium Plan

Geographical areas
West Malaysia, the Republic of Singapore, and the parts of Thailand within 80.5 km of the border between Thailand and West Malaysia.

Value Plan

Essential Plan

Premium Plan

Windscreen cover

($100 excess per claim, unlimited
reinstatements)

Value Plan

Essential Plan

Premium Plan

*Cover accidental loss of or damage to the vehicle arising from natural disaster or extreme weather conditions. NCD may be affected in the event of a claim subject to Great Eastern General review. T&Cs apply.

For full details, refer to the full policy wording.

Hear from our satisfied customers:

It was fuss free to apply for the car insurance and the premium is pretty competitive as well. I have been on the same plan for some years now and it was always easy to renew too.

- B K, As reviewed on Seedly

Purchase process is a breeze and the premiums is definitely one of the most competitive in the market!

- Ethan Lim, As reviewed on Seedly

I made a replacement of my windscreen recently. I called the authorized workshop and they were very helpful to the arrangement asap. During the appointment date, they replaced the windscreen within the day. Fast and efficient.

- Zhanrong, As reviewed on Seedly

Singtel car insurance has been my choice for two years, thanks to its seamless process and hassle-free claims. The quick and easy purchase, coupled with a $200 Shell petrol voucher incentive, adds value to their competitively priced coverage. I'll certainly be considering them for my future renewals. Highly recommended!

- Swee Meng, As reviewed on Seedly

This is my 3rd year with Singtel car insurance. Easy and straightforward purchase. Hassle free claims. The petrol vouchers are definitely the pull factors. The coverage is adequate for me and I will consider Singtel car insurance for my future renewals.

- Melvin Lee, As reviewed on Seedly

It was fuss free to apply for the car insurance and the premium is pretty competitive as well. I have been on the same plan for some years now and it was always easy to renew too.

- B K, As reviewed on Seedly

Purchase process is a breeze and the premiums is definitely one of the most competitive in the market!

- Ethan Lim, As reviewed on Seedly

- Zhanrong, As reviewed on Seedly

- Swee Meng, As reviewed on Seedly

- Melvin Lee, As reviewed on Seedly

Need assistance on the road?

Accident Assist

A 3-step guide on what to do in the event of an accident

24-hour Accident Towing Hotline

+65 6535 0511

24-hour Roadside Assistance

Hotline
+65 6535 0511

Click to call

WhatsApp (message only)
+17755085777

Need help?

Enquiries on Singtel Car Protect coverage
Contact Great Eastern General Insurance Limited
for enquiries on claims or coverage

1800 248 2888 (toll free)

singtelcarprotect@greateasterngeneral.com

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

Enquiries on promotion/voucher redemptions

+65 6538 1886

s-scpcjpl@singtel.com

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

Enquiries on claims

+65 6248 2638

motorclaims-sg@greateasterngeneral.com

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

How to make a claim

FAQs

Singtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.

1. How does the Petrol Vouchers promotion work?

Open

Shell Petrol Vouchers are offered for the current promotion from 19 March to 31 May 2025.

All Singtel Car Protect car insurance purchases made through Singtel's digital channels will be eligible for the petrol vouchers, except for:

Customers who choose not to renew their existing Singtel Car Protect policy, and instead purchase a new policy through Singtel’s website.
Customers who have cancelled their Singtel Car Protect policy during the validity period.
Customers who insure a vehicle of more than 8 years old.

If you are eligible for the promotion, voucher redemption details will be sent to the registered email with your policy by the end of the following month after your purchase.

For more details, please refer to the promotion Terms & Conditions here. If you have any queries regarding the vouchers, please contact us at s-scpcjpl@singtel.com.

2. Can a driver not named in my policy drive my car?

Open

Yes, coverage is extended to unnamed drivers who are authorised or permitted by you to drive the Vehicle. For more info please refer to our FAQ.

3. Can I include a Named driver in my car insurance policy?

Open

Yes, you can include up to 3 Named drivers in your car insurance policy. Should you need to make changes to the Named driver(s) after your purchase, you may email us at SingtelCarProtect@greateasterngeneral.com.

4. If I include a Named driver in my policy, will my overall premium increase?

Open

The premium of your car insurance policy is calculated based on the profiles of the Primary driver and the Named Driver(s). Depending on the risk profiles of the drivers, the premium may remain the same, increase or decrease.

Note: It is important to disclose relevant information in your application so that the risks can be assessed accurately.

5. What is the additional excess imposed on an Unnamed driver who uses my vehicle and is involved in an accident?

Open

Age below 26 or above 69: $2,500
Age between 26 and 69, with less than 3 years of driving experience: $2,500
Age between 26 and 69, with more than 3 years of driving experience: $500

6. How do I submit my insurance claim if I get into an accident?

Open

You may refer to the claims procedure from Great Eastern General insurance here.

7. Does Singtel Car Protect cover carpooling activities, GrabHitch and Private Hire Vehicles (PHV)?

Open

Singtel Car Protect does not provide coverage for all carpooling activities, GrabHitch and PHVs.

8. Is Singtel Car Protect issued or underwritten by Singtel?

Open

Singtel Car Protect is underwritten by Great Eastern General Insurance Limited.

If you require more information regarding Singtel Car Protect's coverage, you may contact Great Eastern at 1800 248 2888 from Monday to Friday, 9am to 5.30pm. Alternatively, you may send an email enquiry to wecare-sg@greateasternlife.com.

For full details, read our FAQs.

9. Payment for Singtel Car Protect insurance policies

Open

Singtel Car Protect car insurance policies require an upfront payment at the end of the quotation page on the Singtel digital channels. Instalment plans are not offered.

To qualify for the Petrol Vouchers campaign, you must complete the full payment for your policy.

Important notes

1. The above is for general information only. It is not a contract of insurance. Please refer to the policy documents for the precise terms and conditions of the insurance plan.

2. This policy is subject to the Payment Before Cover Warranty Clause, which requires the premium to be paid and received on or before the inception date of the policy.

3. Singtel Car Protect is underwritten by Great Eastern General Insurance Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group.

4. ^Waiver of standard excess of up to $500 is applicable only if your damaged vehicle is repaired at GEG (Great Eastern General) Authorised Workshops under the Essential and Premium plan policyholders with NCD 30% and above.

5. The above information is correct as at 8 Jul 2024.

6. Information regarding the SingSaver and Seedly ratings is accurate as of 1 Sep 2024.

Need more information? Please refer to the full policy wordings.

Please refer to the policy documents for the precise terms and conditions of the insurance plan.This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact GEG or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

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