Protection that powers your EV journey

Underwritten by Great Eastern, discover our extended coverage for Electric Vehicles.

Your choice of any preferred workshop

24/7 roadside assistance
for accidents and breakdowns

Flood cover
Loss or damage due to flood or a natural disaster*.

    

Coverage for private charging stations & home contents due to fire

Covers fire damage

Designed for all your drives

Other benefits you can enjoy with Singtel Electric Car Protect.

5% Safe Driver Discount
Applicable for NCD 30% and above.

Coverage for Named Drivers
Add named drivers1 with ease when you purchase Singtel Car Protect online. T&Cs apply.

Extended coverage beyond Singapore
Coverage includes West Malaysia and the parts of Thailand2.

1. Adding of named drivers may require further review. If you need further assistance, please click here to get a custom quote.

2. Parts of thailand within 80.5 km of the border between Thailand and West Malaysia.

Limited-edition NETS FlashPay card with $120 credit.

Insure your EV with Singtel Electric Car Protect to enjoy.

Promo ends 31 Aug 2025. T&Cs apply.

Table of Benefits

EV Insurance tailored for you.

      

Damage to someone's property

(up to S$5,000,000)

      

Accidental loss or damage by
accidental causes

(up to market value)

 

      

Loss or damage by fire or theft

(up to market value)

      

Death or injury to third party

(unlimited)

      

Personal accident (Insured)

(up to S$120,000)

      

Personal accident benefits

(Authorised Driver and/or Passenger(s))

(up to S$50,000)

 

      

 

Get repairs done at your preferred workshop

(covered)

 

      

Towing due to accidents on a reimbursement basis

(up to S$300)

 

      

Roadside assistance due to breakdowns

(up to S$300)

    

Loss or damage by flood or a natural disaster*

(up to market value)

 

      

Geographical areas

West Malaysia, the Republic of Singapore, and the parts of Thailand within 80.5 km of the border between Thailand and West Malaysia.

(covered)

 

      

Windscreen cover

(S$100 excess per claim, unlimited reinstatements)

 

Coverage extension for EVs

      

Damage to Home Contents

Coverage for damage as a result of fire caused by your charging station

(up to S$20,000)

 

      

Outpatient Medical Expenses Due to Electric Shock

(up to S$1,000)

 

      

Private charging station

Accidental damage caused to your private charging station

(up to S$5,000)

 

*Cover accidental loss of or damage to the vehicle arising from natural disaster or extreme weather conditions. NCD may be affected in the event of a claim subject to Great Eastern General review. T&Cs apply. 

For full details, refer to the full policy wording.

Need assistance on the road?

Accident Assist

A 3-step guide on what to do in the event of an accident

24-hour Accident Towing Hotline

   +65 6535 0511

24-hour Roadside Assistance

 Hotline 
+65 6535 0511       

  Click to call

 WhatsApp (message only)
+17755085777 

Need help?

Enquiries on Singtel Electric Car Protect coverage
Contact Great Eastern General Insurance Limited
for enquiries on claims or coverage

  1800 248 2888 (toll free)

  singtelcarprotect@greateasterngeneral.com   

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

Enquiries on promotion

  +65 6538 1886

  s-scpcjpl@singtel.com   

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)

Enquiries on claims

  +65 6248 2638

  motorclaims-sg@greateasterngeneral.com   

Operating hours: 9:00AM - 5:30PM
daily (excluding weekends and public holidays)


 How to make a claim

 

FAQs

Singtel reserves the right to update the FAQs without prior notice. All information is correct at the point of publication.

1. How does the NETS FlashPay card promotion work?
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2. Can a driver not named in my policy drive my car?
Open
3. Can I include a Named driver in my car insurance policy?
Open
4. If I include a Named driver in my policy, will my overall premium increase?
Open
5. What is the additional excess imposed on an Unnamed driver who uses my vehicle and is involved in an accident?
Open
6. How do I submit my insurance claim if I get into an accident?
Open
7. Is Singtel Car Protect issued or underwritten by Singtel?
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8. Payment for Singtel Car Protect insurance policies
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Important notes

1. The above is for general information only. It is not a contract of insurance. Please refer to the policy documents for the precise terms and conditions of the insurance plan.

2. This policy is subject to the Payment Before Cover Warranty Clause, which requires the premium to be paid and received on or before the inception date of the policy.

3. Singtel Electric Car Protect is underwritten by Great Eastern General Insurance Limited, a wholly-owned subsidiary of Great Eastern Holdings Limited and a member of the OCBC Group. 

5. The above information is correct as at 1 Jul 2025.

Need more information? Please refer to the full policy wordings.

Please refer to the policy documents for the precise terms and conditions of the insurance plan.This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more  information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact GEG or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

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