How do I know if I'm eligible to receive the petrol vouchers?
All purchasers of Singtel Car Protect car insurance through Singtel's digital channels are eligible to receive the petrol vouchers.
How do I get the petrol vouchers for this campaign?
Redemption instructions will be sent digitally via email to eligible participants of this campaign.
What sort of petrol vouchers and when will I receive the vouchers?
Customers will receive Shell Petrol Vouchers for this current campaign when they purchase any Singtel Car Protect plan. If you are eligible for the campaign, redemption instructions will be sent by the end of the following month after purchase.
When does this campaign end and where can I go to find out more details on this campaign?
For more details please refer to the campaign Terms & Conditions <a href="https://www.singtel.com/content/dam/singtel/personal/products-services/lifestyle-services/car-protect/singtel-car-protect-tncs.pdf">here</a>.
Who should I contact if I have queries about the campaign and vouchers redemption?
For campaign and vouchers redemption queries, please email s-scpcjpl@singtel.com
Is Singtel Car Protect issued or underwritten by Singtel?
Singtel Car Protect is underwritten by Great Eastern General Insurance Limited.
How can I find out more about Singtel Car Protect?
Please contact Great Eastern at <a href="tel:1800%20248%202888">1800 248 2888</a> from Monday to Friday, 9am to 5.30pm. Alternatively, you may send an email enquiry to <a href="mailto:wecare-sg@greateasternlife.com">wecare-sg@greateasternlife.com</a>. For full details, read our <a href="/content/dam/singtel/personal/products-services/lifestyle-services/car-protect/singtel-car-protect-full-faq.pdf" target="_blank">FAQs</a>.
Can a driver not named in my policy drive my car?
Yes, coverage is extended to unnamed drivers who are authorised or permitted by you to drive the Vehicle. For more info please refer to our <a href="https://www.singtel.com/content/dam/singtel/personal/products-services/lifestyle-services/car-protect/singtel-car-protect-full-faq.pdf" target="_blank">FAQ</a>.
How do I proceed with payment for the insurance?
<p>Payment for this insurance will be an upfront payment at the end of the quotation page at the Singtel digital channels. To qualify for the campaign, you must complete the full payment for the Singtel Car Protect car insurance. For more frequently asked questions on payment, please visit <a href="https://www.singtel.com/content/dam/singtel/personal/products-services/lifestyle-services/motor-insurance/singtel-motor-drive-and-save-plus-payment-faq.pdf" target="_blank">this page</a>.</p>
How do I submit my insurance claim in case I get into an accident?
You may refer to the claims procedure from Great Eastern General insurance <a href="https://giexchange-sg.greateasterngeneral.com/giexchange/LIGMenuInterface.do?funcode=V_MC#nav2" target="_blank">here</a>.